Administrative Support III

Alberta Health Services - Edmonton, AB (25 days ago)

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Your Opportunity:
Reporting to the Supervisor, Access and Disclosure, Edmonton, Central and North Zones, this position is responsible for supporting and processing release of information requests related to continuity of patient care and the access and disclosure of health information. Working within a hybrid health record environment, this includes accessing health information in multiple formats - paper, electronic and microfilm. To ensure timely and accurate processing of requests, tasks may include, but are not limited to, processing requests for health information, answering incoming calls, greeting clients, mail intake, assessing requests for appropriate consent, validating patient identification, logging requests, retrieval and filing of records, copying, faxing, scanning and mailing of health information. As well as other duties directly related to the operation or maintenance of the Access and Disclosure area within HIM as assigned by the supervisor. Site-specific duties may vary throughout the province.

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification: Administrative Support III
Department: RA-Release of Patient Inf-EDM
Primary Location: Royal Alexandra Hospital
Multi-Site: Not Applicable
FTE: 0.40
Posting End Date: 28-JAN-2020
Temporary Employee Class: Temp P/T Benefits
Date Available: 17-FEB-2020
Temporary End Date: 16-OCT-2020
Hours per Shift: 7.75
Length of Shift in weeks: 2
Shifts per cycle: 4
Shift Pattern: Days
Days Off: Other
Minimum Salary: $22.56
Maximum Salary: $27.42
Vehicle Requirement: N/A

Required Qualifications:
Completion of Grade 12 or equivalent.

Additional Required Qualifications:
Medical Office Assistant Certificate, Hospital Unit Clerk Certificate, Health Information Office Assistant Medical terminology certificate. 1-3 years’ experience working in a medical office. Keyboarding skills with a minimum typing speed of 45 wpm. A medical terminology test and typing test will be administered. English language skills in reading, writing and comprehension and effective oral and written communication required. Fundamental understanding of privacy, access and disclosure practices in relation to health information as well as good working knowledge of confidentiality processes required. Requires intermediate knowledge of MS programs including MS word and Excel in a window based environment. Ability to concentrate on detail for extended periods of time and with multiple interruptions. Ability to prioritize workload to meet established turnaround times. Ability to work with minimal supervision. Ability to work well within a team environment, with all levels of management and multiple teams within all HIM zones. Ability to foster positive interpersonal relationships. Ability to provide a high level of customer service. Ability to make sound decisions using reasoning and judgement. Knowledge of basic office equipment, including fax, photocopier, personal computer, and multi-line telephones.

Preferred Qualifications:
Hospital experience within an HIM setting considered an asset. Health Information Act or privacy and confidentiality courses considered an asset. Experience with terminal digit filing system is preferred.