Accounts Receivable Billing Coordinator

Bee-Clean Building Maintenance Inc. - Edmonton, AB (30+ days ago)

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About the Company:

Bee-Clean has been providing cleaning, restoration, consulting and facilities services for 50 years and are proud to say that we are Canada’s largest janitorial service provider.

Further information is available at www.bee-clean.com.

We hire the best and brightest to inspire change for a sustainable future and drive innovation through best practices and technology within our communities and the building maintenance services industry.

Position: Accounts Receivable Billing Coordinator

Reports To: Controller

Job Duties:

  • Responsible for several high-profile retail accounts
  • Being the face of the company and acting as the main point of contact for the client
  • Responsible for the consistency of contract performance, ensuring that Bee-Clean achieves and exceeds client expectations
  • Assist in developing annual account action plans and overseeing the progress and reporting of those account strategies
  • Report defects to the appropriate manager.
  • Perform internal QA audits that are compliant with corporate policies, practices, and procedures.
  • Assist with the maintenance of QA monitoring programs, including audits, controls, and other qualifiers.
  • Support new product development and continuous improvement and by integrating quality control tools (e.g. Lean, Six Sigma, etc.) into processes.
  • Comply with Company QA programs for monitoring supplier quality, including audits, controls, and other qualifiers.
  • Support new product development and continuous improvement and by integrating quality control tools (e.g. Lean, Six Sigma, etc.) into processes.
  • Promote and advocate quality achievement and performance improvement across the organization.
  • Ensure ongoing compliance with local, national, and international standards and legislation.
  • Adopt and incorporate quality methods into their work.
  • Create and maintain QA control documentation.
  • Other job as assigned by the reporting manager

Supervision

  • Advise and guide the team for effective delivery of key customer service requirements including communications, services, training, and issue resolution.

Requirements

  • Excellent customer service skills
  • An ability to identity exceptional additions to the team and motivate them to success
  • Proven communication, decision-making and organization skills
  • Innovative problem-solving and process improvement ideas
  • 3-5 years of Supervision experience, ideally within a building maintenance / hospitality setting
  • Extensive experience within a fast-paced client facing environment
  • Proficiency with both Microsoft Office and Google Suite applications
  • Experience managing the schedules and performance of both hourly employees
  • Effective communication skills with individuals at all levels of the organisation.
  • Ability to adapt to and learn new software.
  • Able to work efficiently as a part of a team as well as independently.
  • Able to work well under pressure and meet set deadlines.
  • Good organisational, time management and prioritizing skills.
  • Ability to interpret and implement company policies and procedures.
  • Attention to detail in all areas of work.
  • High level of personal integrity.
  • Strong work ethic.
  • Self-starter.
  • Confident, consistent, decisive personality.

Work Conditions

· Travel may be required.

· Ability to attend and conduct presentations.

· Manual dexterity required to use desktop computer and peripherals.

· Overtime as required.

· Lifting or moving up to 10lbs may be required.

All prospective employees must pass a background check.

We value diversity in the workplace. Women, Aboriginal People, Visible Minorities and persons with disabilities are encouraged to apply and self-identify.

Our remuneration and benefits are competitive and will be based on experience and abilities.

Please respond to this posting with your resume and salary expectation in the cover letter for immediate consideration.

We thank all applicants for their submission but only those under consideration will be contacted for a one-on-one interview.

Job Types: Full-time, Permanent

Experience:

  • Accounts receivable: 2 years (Preferred)