Food Service Worker - Niagara Region | Niagara, ON

Division

Long Term Care Homes

About Us

WHY YOU SHOULD JOIN OUR TEAM

At Niagara Region, we believe in a culture that recognizes and rewards employees who consistently demonstrate dedication, competence, and high-performing characteristics.

Work-life balance is important to us at the Niagara Region. All employees are assigned to one primary long-term care location, with the opportunity to work in any of our other long-term care facilities in Fort Erie, Port Colborne, Welland, St. Catharines, Niagara-on-the Lake, Grimsby, and Niagara Falls.

Niagara Region is committed to providing a work environment that is welcoming and inclusive for diverse staff and residents. We are committed to an inclusive and barrier-free recruitment and selection process.

Niagara Region believes that our long-term care homes should feel like any home should – warm, welcoming, safe, comfortable and affording our residents the ability to uphold their dignity while enjoying a quality lifestyle. If you share this same belief and are passionate about making a difference through providing exceptional health and personal care, this position is for you.

To recognize, reward, and support our employees, we offer:

Competitive wages and salaries
Competitive benefits packages – including benefits for part-time employees!
Ontario Municipal Employees Retirement System (OMERS), a Defined Benefit Pension Plan upon meeting the eligibility criteria
Access to group home and auto insurance
Flexible work arrangements
Corporate Wellness Centre
Wellness funds
Discounted fitness memberships
Employee and Family Assistance Program services
Educational funding and subsidies to support current and/or future career opportunities
A robust mentorship program with longer-term and shorter-term experiences
Employee Recognition Program and peer-to-peer recognition programs

Please note that the Niagara Region requires that all newly hired employees are to be fully vaccinated against COVID-19 as a condition of being hired and provide proof of full vaccination, or provide proof of a bona fide medical or Human Rights Code exemption on a form issued from and approved by Niagara Region.

Job Description

JOB SUMMARY

Provides resident-focused food service in the Long Term Care Home, including: preparation of resident meals and snacks; distribution and service of resident meals; receiving, storing and managing the inventory of resident food and food service supplies; daily cleaning and sanitizing of dishes, utensils and equipment used for resident meal preparation, delivery and service; operation of equipment; as well as other related duties as required for compliance and the efficient operation of the home. Works according to all applicable standards, acts and governing bodies.

QUALIFICATIONS

EDUCATION

Completion of Grade 12 or equivalent, plus completion of a Food Service Worker program, a Food & Nutrition Management diploma or degree, Assistant Cook, Cook, or Institutional Cook certification program, or, an equivalent combination of education and/or experience as permitted by the applicable legislation/Act
- If currently enrolled in an accepted program (i.e. Food Service Worker, Assistant Cook, Cook, Institutional Cook), completion within the timeframe prescribed by legislation/Act
A current Safe Food Handling Certificate as required by legislation/Act

KNOWLEDGE/EXPERIENCE

Up to 1 month of current related experience, preferably in a long term care geriatric setting
Knowledge of kitchen operating procedures, food storage and safekeeping
Knowledge of relevant policies, procedures, legislation, regulations, guidelines and best practices applicable to the long-term care sector
Knowledge of resident/client safety issues and demonstrated capacity to apply resident/client safety practices

SKILLS

Ability to work co-operatively with staff and residents
Ability to read menus
Must possess the ability to read, write, and communicate in English
Ability to follow oral and written instructions
High standards of cleanliness and organization
Strong attention to detail
Time management skills in order to meet demanding schedules
Competent working with digital/electronic technology; including electronic tablets, computers/laptops, food service-related software (i.e.Tray Card), and Microsoft Office products i.e. Outlook, Excel, web browsers, etc.
Must be able to exercise judgement and initiative
Ability and willingness to learn

SPECIAL CONDITIONS

In accordance with the Corporate Policy and applicable Legislation/Regulation(s), the position requires the incumbent to undergo a Police Record Check and submit a satisfactory Vulnerable Sector Check, as well as complete any subsequent declaration or check as required by legislation/Act, regulation, and/or policy
Students hired on a seasonal or part-time basis, for Education qualifications may be hired having successfully completed a Food Handler Training certificate program only, as permitted by the Act
If currently enrolled in an accepted program (i.e. Food Service Worker, Assistant Cook, Cook, Institutional Cook), completion within the timeframe prescribed by legislation/Act
Compliance with any requirements, including immunization and screening measures, of the infection prevention and control program as required by applicable legislation/Act, regulation or policy; some measures are only recommendations (not requirements)
- Staff are required to be screened for Tuberculosis in accordance with the applicable legislation/Act
Physically and mentally capable of performing the duties of the job
Must have a good attendance record
Must be able to work shift work, including days, afternoons, evenings and weekends

RESPONSIBILITIES

Responsible for all general kitchen work - food preparation, serving, transporting food and dish carts, table and tray set-up and stripping, dishwashing, operation of dish machine, etc. for both regular food service as well as special events. Perform related duties as required.

May be required to bake , prepare desserts, or special diets.

Assembles nourishment and supply requirements.

Completes cleaning schedule, (e.g. floors, counters, walls, surfaces, ovens, equipment, etc), and other cleaning daily (or as required).

Operates commercial food services equipment as required to perform the duties as a Food Service Worker

Required to record fridge, freezer and food temperatures before serving and/or as required

Required to rotate food within the refrigerator and wherever applicable on a regular basis.

May be required to call in food and produce orders.

Responsible for reporting resident intake and dietary information to the appropriate staff for the purposes of documenting in resident charts/files and providing meals in line with resident dietary care plans

Required to use digital/electronic technology to access resident dietary information such as meal distribution reports, assistive devices, diet restrictions and allergies, etc.

In emergency situations, assists with the activation of emergency plans and carries out duties assigned associated with the response plans

Follow established safe working practices/protocols (e.g. WHMIS, infection control protocols, PPE etc.) and participate in training as required

Assist, comply with and participate in Quality Assurance programs/initiatives as required, including accreditation programs, required training, and regulatory inspections

Participates in mandatory training as required by the Ministry of Long Term Care, Seniors Services and the Niagara Region

Carry out duties with appropriate attention for resident safety and in a manner consistent with applicable policies and procedures

Other Conditions

The Niagara Region's Long-Term Care Homes currently have opportunities for Part-Time Employment for Dietary Aides with opporunities to pick up additional hours! Once hired, and upon successful completion of a probationary period, employees are able to apply for internal vacancies including potential Full-Time Opportunities!

Successful applicants will have one primary home location and also have the opportunity to work in our other long term care facilities listed below:

Gilmore Lodge - Fort Erie
Northland Pointe - Port Colborne
Rapelje Lodge - Welland
Woodlands of Sunset - Welland
Linhaven - St.Catharines
Upper Canada Lodge - Niagara on the lake
Deer Park Villa - Grimsby
Meadows of Dorchester - Niagara Falls

Conditions of offer include:

obtaining a vulnerable sector police clearance that is less than 6 months old from date of hire
staff are required to be screened for Tuberculosis in accordance with the applicable legislation/Act
satisfactory completion of a physical assessment

Closing Statement

Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow’s challenges TODAY!

Let us know why you would be an excellent team member by submitting your online application.

We thank all candidates for their interest however, only those candidates selected for an interview will be contacted.

If you require an accommodation for the application process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, the alternate formats for contacting us are as follows:

Email: myhr@niagararegion.ca
Phone: 905-980-6000 ext. 3252 or 1-800-263-7215
Bell Relay: 1-800-855-0511
In-person: Sir Isaac Brock Way, Thorold, ON L2V 4T7 – Human Resources Department

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