Retail Store Manager

Value Mobile - Burlington, ON (19 days ago)

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Value Mobile is looking for an experienced Wireless Sales Store Manager at our Burlington Mall location.

Job Responsibilities:

  • Complete store operational requirements by scheduling and assigning employees; following up on work results
  • Maintain store staff by recruiting, selecting, orienting and training employees
  • Maintain store staff job results by coaching, counseling and disciplining employees; planning, monitoring and appraising job results
  • Ensure availability of merchandise and services by approving contracts; maintaining inventories
  • Protect employees and customers by providing a safe and clean store environment
  • Maintain the stability and reputation of the store by complying with legal requirements
  • Contribute to team effort by accomplishing related results as needed
  • Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent
  • Analyze sales figures and forecast future sales
  • Ensure standards for quality, customer service and health and safety are met
  • Respond to customer complaints and comments
  • Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
  • Ensure high levels of customers satisfaction through excellent services

Skills and Qualifications:

  • Proven successful experience as a retail manager
  • Powerful leading skills and business orientation
  • Customer management skills
  • Strong organizational skills
  • Good communication and interpersonal skills

Job Type: Full-time

Experience:

  • Retail Management: 1 year (Preferred)
  • sales: 1 year (Preferred)