Photo Production & Sales Representative Supervisor

Digital Attractions Inc. - Toronto, ON (30+ days ago)

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Are you an outgoing and driven individual looking for a fast-paced and exciting job in the tourism industry in Toronto? Do you have Supervisory experience? Do you enjoy taking photos? Do you have experience in sales? Apply to join the Digital Attractions team at the CN Tower in Toronto today!

Position Overview: Photo Production & Sales Representative Supervisors work alongside their team on the ground level and oversee activities at each station to ensure that the operation is running smoothly. Photo Production & Sales Representative staff take photos of guests at the CN Tower, edit and print them, and then sell the photos to guests once they exit the attraction. These employees work between the photo capture and the photo sales areas, depending on their scheduled department(s) for a particular shift. In the photo capture area, employees are responsible for greeting guests and capturing a quality image of them in front of the greenscreen. In the photo sales area, employees are responsible for editing and printing all greenscreen photos and then selling the photos to guests as they are leaving.

Hours of Work: This is a full-time position. Candidates should have relatively flexible availability, as our scheduling practices include shift work (the schedule changes week to week). Candidates must be available on weekends in particular, and must be available for mid and or closing shifts.

Reports to: Assistant Manager, Manager

Entry Level Responsibilities:

  • Greet guests with a smile and pleasant acknowledgement as they approach the photo capture area
  • Capture a quality image of the guests
  • Follow trained procedures on operation of equipment
  • Monitor the quality of the photos (guests blinking, flash/equipment issues, etc.)
  • Keep lines moving quickly and efficiently
  • Look after and maintain photography equipment, ensuring it is in working order
  • Edit digital photos with special attention to detail
  • Do paper changes as necessary
  • Look after and maintain the photo labs/printers, ensuring all are in working order
  • Keep daily inventory of paper and other necessary supplies
  • Show and sell guests their photo as they approach the photo gallery
  • Accurately and efficiently operate point of sale systems and maintain all transactions
  • Package photos for the guests
  • Look after and maintain all the gallery equipment, ensuring it is all in working order
  • Keep the area clean and tidy

Additional Duties for Supervisors:

  • Create and monitor break schedule
  • Ensure all opening and/or closing duties are completed
  • Process Voids and Comps as necessary
  • Troubleshoot minor issues
  • Complete the Daily Report
  • Close tills at end of shifts
  • Assist in training new staff
  • Monitor operations within department
  • Perform additional duties as directed by Assistant Manager or Manager

Working Conditions:

  • Shift work requiring a flexible schedule, including holidays and weekends
  • Repetitive environment while standing for long periods of time
  • Busy environment with large crowds

Employment Attributes:

  • Patient
  • Positive attitude
  • Can work as a member of a team
  • Can work under pressure in a fast-paced environment
  • Excellent verbal communication skills
  • Knowledge of second language is an asset

Job Requirements:

  • Photography and photo editing experience is considered an asset
  • One year minimum of Supervisory experience in a retail setting
  • Customer service experience

Digital Attractions welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Type: Full-time

Salary: $15.25 /hour


  • Supervisory: 1 year (Preferred)