Product and Service Designer

Quietly Media, Inc. - Vancouver, BC (16 months ago)

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Quietly Insightshelps content marketers focus on their strategy by measuring, analyzing, and summarizing data into actionable recommendations. From content ideas to competitive intelligence, Quietly Insights delivers actionable recommendations straight to your inbox.

Reporting to the Head of Product, as a Product and Service Designer, you will work with the development team to develop simple, innovative and beautifully designed products that customers love to use. You will be focused on building and driving the user experience while ensuring new features are adopted and understood by new and existing users. You’ll do this by first understanding our users needs through interviews and surveys and design user flows and interfaces that meet those needs.

This is a full-time opportunity offering a competitive base salary, 3-weeks vacation, comprehensive benefits package, gym access, and working from ourconverted two-storey apartment-officein the heart of historic Gastown.If these values resonate, we’d love to hear from you.


  • Gather user feedback (through interviews, surveys, etc.) and evaluate user needs in collaboration with our Product Manager and Developers
  • Provide the best possible customer experience for our users of Quietly Insights
  • Translate concepts into customer journeys, wireframes, mockups and prototypes that lead to intuitive user experiences and designs for all aspects of Quietly Insights and other tools and technology
  • Identify design problems and devise elegant solutions
  • Propose, present and defend design ideas to the Senior Leadership team, then iterate based on feedback
  • Maintain documentation for design and feature specifications
  • Maintain and organize a design repository
  • Establish and ensure consistent design quality
  • Manage multiple, shifting priorities, ensuring deliverables are met on a consistent basis


  • Have a portfolio demonstrating professional design experience with a great sense of style and usability with work examples including web and mobile products, works in progress, wireframes and your role on each project
  • 4+ years relevant design experience at a high tech, product-driven company, ideally in the SaaS/B2B space
  • Experience creating digital user flows and wireframes (e.g. Sketch, Axure RP, or other tools)
  • Experience using prototyping tools (Marvel, Invision, etc)
  • Experience creating detailed user interface mock-ups (e.g. Sketch, Adobe Suite)
  • Knowledge of design methodologies and best practices for web, mobile and social
  • Knowledge of responsive web design techniques (must understand the Grid)
  • Experience working in collaborative, cross-functional environments
  • Self-motivated, independent and flexible team player
  • Comfortable working in a fast-paced, Agile development / Scrum-based environment
  • Excellent oral and written communication skills, and a professional approach to your work and colleagues


  • Understanding of front-end development, specifically HTML and CSS


Apply with a resume and portfolio with professional experience and work examples including web and mobile products, mock-ups/work in progress, wireframes and a description of your role on each project.

Job Type: Full-time

Salary: $55,000.00 to $80,000.00 /year


  • Mobile Design: 4 years (Required)
  • Web Design: 4 years (Required)
  • Product Design: 4 years (Required)
  • Wireframing: 4 years (Preferred)