City of Toronto - Toronto, ON (30+ days ago)

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Job ID: 4562

Job Category: Health Services

Division & Section: Seniors Services & Long Term Care, LTC Resident Care & Services

Work Location: 365 Bloor Street East, 15th Floor

Job Type & Duration: Full Time, Temporary (12 Months)

Salary: $103,303.20 - $121,375.80, TM2437, Wage Grade 7.5

Shift Information: Monday - Friday, 35 hours per week

Affiliation: Non-Union

Number of Positions Open: 1

Posting Period: 06-Feb-2020 to 20-Feb-2020

Job Description

To provide inter-professional clinical leadership in policy assessment, analysis, research, and the development of policies and procedures to facilitate quality operational functions safely, efficiently and consistently. To promote excellence and support scholarly clinical practices in all aspects of care and services by providing innovative initiatives and using skillful techniques of system design, project management, quality improvement, outcome measurement and statistical analysis to improve performance outcomes

Reports To:
Director Resident Care & Services

Various unionized jobs

Major Responsibilities

Develops and implements detailed plans and recommends policies regarding program specific requirements
Manages, motivates and provides training of strategic initiatives, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and controls vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments and recommends disciplinary action when necessary.
Develops, recommends and administers the annual budget for the unit, and ensures that the unit’s expenditures are controlled and maintained within approved budget limitations.
Consults and collaborates with inter-professional clinical leaders and management to develop and revise inter-professional policies and procedures to align with current legislations, leading practices and the division’s mission and values.
Communicates with inter-professional clinical leaders and management regarding policy status, issues, needs, priorities, approaches and recommendations.
Develops options for inter-professional policies, clinical practices, performance measures and recommends changes to support clinical functions to improve efficiency and effectiveness of care and service delivery.
Ensures effective teamwork and communication, high standard of work quality, performance and continuous quality improvement.
Conducts research and analysis into assigned inter-professional policies and procedures, taking into account developments within the field, leading practices, corporate policies and procedures, and legislations.
Maintains a continuous and thorough knowledge of leading professional practices in long-term care and current legislations, including but not limited to Ministry of Health and Long-Term Care, Ministry of Labour, Accreditation, Fire Code, Building Code and Public Health.
Reviews annual inter-professional program evaluation for necessary policy and related education revisions.
Collaborates with Program & Strategic Support to ensure a process to distribute and implement new and updated policies and procedures consistently, as well as maintain accurate records of all inter-professional policies updates, revisions and deletions and ensures they are easily accessible.
Conducts inter-professional clinical audits in homes, analyzes and communicates results; collaborates with home clinical leadership team and management to develop quality improvement plan, monitors and evaluates care outcomes.
Coordinates with inter-professional clinical leaders to ensure training materials/education are developed/updated with the most recent policies and procedures.
Collaborates with inter-professional clinical leaders and management to identify emerging clinical issues and responds to opportunities or unplanned initiatives/projects.
Supports the development of “pilots” in homes, and ensures the successes are disseminated across the division.
Assures that inter-professional clinical improvement activities are documented and incorporated in the relevant policy and procedures to sustain learning.
Prepares responses and provides guidance in the development of briefings, policy documents and other materials.
Works with inter-professional clinical leaders to develop performance improvement targets for quality, service, and efficiency for the Division.
Provides inter-professional leadership for implementing changes targeted at systems improvement, measures and evaluates attainment of results.
Performs other administrative functions, as needed, including, but not limited to reporting, presentation development, updates and process maps/workflows.
Develops and maintains project and approval tracking mechanisms to ensure compliance with policies, procedures and deadlines.
Ensures that the Director, Resident Care & Services is fully briefed on matters, in a timely, accurate and comprehensive manner
Participates on various committees and task forces as a divisional representative.

Key Qualifications:
Your application must describe your qualifications as they relate to:

Baccalaureate degree from a recognized University with demonstrated continuous professional leadership development; or a Master's degree in a regulated profession.
Considerable experience in leading, analyzing, researching, developing and implementing inter-professional policies and procedures in long-term care and/or health care environment.
Considerable experience in the development, implementation, monitoring and evaluation of nursing clinical programs.
Considerable experience in adult education/curriculum development and delivery.
Ability to interpret and facilitate the implementation of policy/guidelines and evidenced based practice
Ability to provide leadership on professional, clinical practice and policy matters within the nursing profession
Strong analytical, conceptual, problem-solving/negotiation and change management skills and the ability to generate creative alternatives to identified issues.
Ability to take initiative in incorporating leading industry practices into policies and procedures through continuous learning and creative approaches
Strong relationship building skills, ability to work with internal stakeholders of all levels
Knowledge of health service industry, legislative requirements, government policies, processes and operating requirements
A sound knowledge of the Long-Term Care Homes Act (2007) and its Regulations, College of Nurses of Ontario, Occupational Health and Safety Act, and any other pertinent legislation that influences the operation of a long-term care home
Excellent communication skills, both written and oral including ability to convey complex concepts using understandable language
Strong attention to detail with the ability to self-edit and quality check all original work
Excellent project management skills with ability to multi-task, effectively prioritize responsibilities and produce results
Ability to promote and foster effective teamwork and establish excellence in a customer service-oriented environment.
Ability to handle confidential and sensitive information with discretion and tact.
Proficient in the use of various computer applications including MS Office; Word, PowerPoint, and Excel
Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces
Graduate degree in nursing or equivalent related certifications from a recognized university preferred.

Please Note:
As a condition of employment with the Seniors Services and Long-Term Care Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Long-Term Care Homes Act (O.Reg.79/10).

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.


The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.