Program Counsellor I

John Howard Society of Toronto - Toronto, ON (23 days ago)

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Position: Program Counsellor I – Part-Time/Relief

Program: Crossroads Program and/or Donald G. Evans Residences

Function: The role is to provide day to day counselling support to

clients. Manage and maintain office space.

Schedule: Part-Time & Relief – Hours/Days may vary depending on needs of

the program. (for all shifts including WEEKDAYS, WEEKENDS,

Start Date: As soon as possible

Salary: Starting $19.16/hour (JHST Salary Grade 3)

Reports to: Director of Residential Services (or his/her designate)

1. Be familiar with all relevant client information including PBC conditions, offence
pattern, risk/needs factors and family concerns.

2. Make appropriate decisions based upon the above information, in compliance
with society policies and procedures.

3. Respond to client needs during his/her shift
4. During his / her shift will monitor and maintain all established program

procedures and policies.
5. Identify deficiencies in the current program practices (agency policy and

procedures and contract obligations) and make recommendations or take action
to remedy same.

6. Respond to all fire safety and security issues during his/her shift.
7. Perform program maintenance during his/her shift.
8. Document all significant contact with clients, using the client daily logs, the log

book or an incident report as the situation dictates.
9. Develop interpersonal relationships with the clients in order to assist in the

attainment of the clients’ goals.
10. Assume the responsibility for a limited case load at the discretion of the Program

11. Assist in the auditing of agency/ contractual standards.
12. Assist in review and revision of agency policy and procedures, program rules etc.

13. Assist in developing a resource library via literature review, newspaper reviews
and video reviews.

14. Perform administrative tasks (filing, word processing, photocopying etc.)
15. Remain awake, alert and attentive to client needs at all times when on shift.
16. Perform other duties or assignment as directed by the Director or his/her


Qualifications :
1. Community College Diploma or University Degree and/or combination of
education and experience

2. Knowledge of community resources
3. Intermediate-Advanced word processing skills are required.
4. Reliability check through Public Works

The John Howard Society is an equal opportunity employer and a United Way member agency.
Should any accommodation be required, please let a Director know prior to an interview.

Please submit all cover letters and resumes (combined into one document) in confidence by
email to Scott Leone, Director of Residential Services, at . Be sure to indicate the
position that you are applying for in your cover letter.

  • Only those selected for an interview will be contacted. Thank you.*