Manager, Communications - Faculty of Social Sciences

McMaster University - Hamilton, ON (30+ days ago)

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McMaster University fuels curiosity, inquiry and discovery. Every day, we push the boundaries of knowledge through our world-class, interdisciplinary research and our ground-breaking approaches to teaching and learning. Our students, researchers and staff are among the best and brightest. We are seeking an equally talented Manager, Communications to lead strategic communications for the Faculty of Social Sciences.

Consistently ranked as one of the top research universities in Canada and one of the country’s most innovative, McMaster believes in creating an innovative and stimulating learning environment where students can prepare themselves to excel, both at the university and beyond. Social Sciences is a research-focused student-centred Faculty at the heart of McMaster University. Our students are taught by some of the leading researchers in their fields and receive fantastic opportunities to participate in ground-breaking research and community engagement initiatives. Social Sciences alumni have successful careers around the globe – from academia to industry to government and think tanks. Social Sciences pursues its educational and research mission in ways that engage with the community, bringing together the best and the brightest minds in a spirit of openness, inclusiveness and collaboration so as to advance individual and society health and well-being.

Supporting the Faculty of Social Sciences is the award-winning University Advancement (UA) division, comprising the areas of Communications & Public Affairs, Marketing, Development, Alumni Advancement, Stewardship & Donor Relations, Volunteer Engagement and Advancement Services; areas that coordinate their activities and work as a team to build relationships, reputation and resources. It is our values that help us to achieve our vision and mission; Integrity, Quality, Respect, Service, Strategy and Teamwork.

The Department of Communications and Public Affairs is responsible for McMaster University’s communications (including, media relations, issues management, internal communications, neighbourhood relations), marketing and branding, and public affairs with all 3 levels of government.

Job Summary:
Reporting to the Assistant Vice President, Communications and Public Affairs, the Manager will successfully manage the development and implementation of policies and programs under the purview of the department. This position takes a leadership role in the management and development of communications and public affairs planning and issues management, and provides strategic counsel to the University’s senior management team. The Manager will also develop and manage the planning and implementation of proactive communications and public affairs programs for areas such as human resources, technology, marketing and media relations.

Provides a leadership role in the development, implementation and management of the Faculty of Social Sciences’ communications programs and initiatives and acts as a liaison and connector with other university communication staff

Works closely with the Dean in developing strategies to enhance and support Faculty priorities

Responsible for the development of a strategic communications plan for the Faculty that will include the programs to facilitate increased understanding of McMaster and the Faculty’s goals, objectives, and successes by increasing the Faculty of Social Sciences’ profile in key internal and external audiences

In partnership with University Advancement and Communication and Public Affairs, this role is responsible for relationship development with the University’s key audiences and partners such as faculty, staff, students, media, alumni, supporters, government and the community

Develops a comprehensive and strategic approach to communication, including digital communications via website development and content, social media and emerging digital opportunities

Manages the successful development of communications strategies on a wide range of University/ Faculty issues

Manages and prepares a variety of internal and external communications including, generation of story ideas for media, marketing and other key audiences

Assists with preparing and producing special and strategic communication materials

Provides leadership in the implementation of the University’s branding and marketing strategy within the Faculty of Social Sciences and works collaboratively to support the Faculty’s marketing objectives

Represents the University to key internal and external audiences such as community leaders, politicians, and other partners

Develops and manages a comprehensive and proactive communications program with an emphasis on storytelling and reputation development to support comprehensive communications programs including media

Acts as a University spokesperson, as required

Creates, implements and evaluates the effectiveness of all related projects

Identifies and develops opportunities for senior officers to maximize effective communication

Supports McMaster’s advancement priorities through an integrated communications program


University degree

A McMaster degree is an asset


4-5 years’ transferable experience in a similar position


Established relationships and networks in communications and public affairs

Demonstrated exceptional interpersonal skills

Demonstrated exceptional research and writing skills

Sound judgement and decision-making

Demonstrated success in areas of media relations, strategic internal and external communications, marketing and branding, social media, labour relations, public affairs

Understanding of diverse media channels including new media and evolving digital environments

Demonstrated knowledge of communications and public affairs environment in the public sector

Ability to lead teams and effectively contribute to a team

Excellent oral communication skills

Proven track record in strategic planning

Computer knowledge

Project management; time management; McMaster University and University Advancement policies and guidelines

Acumen within the higher education sector is an asset

How To Apply

To apply for this job, please submit your application online.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and, within the lands protected by the “Dish with One Spoon” wampum agreement.

In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity. The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. The University seeks qualified candidates who share our commitment to equity, diversity and inclusion. While all qualified candidates are invited to apply, we particularly welcome applications from women, persons with disabilities, First Nations, Métis and Inuit peoples, members of visible minorities, and LGBTQ+ persons. Job applicants requiring accommodation to participate in the hiring process should contact the Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247) or the Faculty of Health Sciences Human Resources office at ext. 22207 to communicate accommodation needs.