The primary function of the Department Manager (DM) Freight Flow is to manage freight intake and flow. This includes supervising and training associates, managing associate performance, and ensuring adequate department coverage through influencing scheduling of associates. This also includes processing and distributing received merchandise, verifying incoming shipments, directing stocking standards on store floor, and overseeing vendor return programs. The DM Freight Flow is responsible for checking refunded products for issues and returning items to the appropriate place, generating reports and tracking Freight Flow metrics, and keeping paperwork filed and organized in the Receiving office. The DM Freight Flow is also required to maintain a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping store areas clean and organized, securing doors and gates, and monitoring for potential theft or security risks. The DM Freight Flow is also responsible for providing superior customer service by assisting customers in locating, selecting, demonstrating, and loading merchandise in a friendly and professional manner. Lastly, the DM Freight Flow is responsible for completing all other duties as assigned. Requires morning, afternoon, and evening availability any day of the week. Required to work a schedule as determined by sales, customer, and business needs, but may be changed by store management based on the needs of the store. Requests to be scheduled off for a specific day require advanced notification and approval by supervisor. Hourly Full Time, Part Time or Seasonal: Generally scheduled 40, 24 to 30, or 0 to 40 hours per week respectively; more hours may be required based on the needs of the store. This position reports to an Assistant Store Manager and leads hourly associates.
### Job Requirements
High school diploma or equivalent.
6 months stocking/receiving/inventory experience.
1 year experience working in a retail store OR customer service position.
1 year supervisory experience including coaching/training and evaluating the performance of direct reports.
3 months experience operating forklift/power equipment such as lifts, order pickers, and similar equipment.
Lifts up to 50 pounds without assistance many times a day and also lifts up to 100 pounds with or without assistance daily.
The Department Manager - Freight Flow may be required to perform job activities, with appropriate intermittent relief where applicable, under difficult work conditions such as in extreme cold, heat, inclement weather, at heights, while exposed to constant/intermittent sounds (if applicable).
Lowe’s Canada is an inclusive employer. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.