Assistant Manager

Jean Machine - London, ON (19 months ago)

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Job Description:
Assistant Manager - 6 month Contract Position

At Jean Machine, our vision is to be the first choice for high quality jeans and casual fashion in every market we serve. If you have a passion for denim, if you have your finger on the fashion pulse, and you are ready to accelerate your career in retail management, then we want you to be a part of our management team. In this role you will assist in overseeing day-to-day responsibilities for store operations. You will work closely with the Store Manager to maximize sales as well as other cross-functional partners (merchandising, store operations, and human resources).

Reports to: Store Manager

Key Job Function and Accountabilities

Sales Generation:
Achieve personal budgets and maximization of sales in compliance with company policies
Achieve store budgets and maximize sales in compliance with company policies
Promote Jean Machine brand, by executing Jean Machine marketing initiatives, such as JM Preferred
As MOD, prioritize, plan and organize courses of action for self and others to ensure that work is completely efficiently and sales goals are achieved
Demonstrate sales leadership for staff by playing an active role on the selling floor and making a strong contribution to store overall sales
Conform to the company’s dress code and present an image that is consistent with the Jean Machine brand
Promote total customer service in a friendly way and as the most important consideration in every transaction.
Motivate sales staff to meet assigned sales and productivity goals
Develop and maintain product knowledge
Ensure all associates provide the highest level of customer service utilizing the “Steps of Selling”
Ensure special orders are handled efficiently
Resolve all client problems quickly and effectively and escalate to Management or Head Office as appropriate.

Operations

Control store expenses and maintain budgets, continually striving to reduce costs
Comply with all loss prevention, security policies, and credit policies and procedures
Ensure accuracy of P.O.S. transactions
Analyze available sales reports and react appropriately
Ensure excellence in transfer compliance and communication of stock replenishment needs to Store Manager.
Demonstrate a strong understanding of and comply with all Jean Machine policies and procedures
Performs other duties as assigned by the Management Team and Head Office.

Merchandising/Visual

Execute visual merchandising and marketing strategies and directives accurately and within specified timelines.
Ensure that merchandise is properly ticketed and attractively displayed.
Maintain a clean, neat, organized and well stocked sales floor.

Human Resources

Recruit and retain store staff, ensuring all positions filled in a timely manner with qualified personnel
Support, implement and provide follow-up for all training and orientation programs
Act as a shadow partner to new team members
In collaboration with the Store Manager, develop associates within their current role and prepare them for their next step within Jean Machine.
Support associates by coaching for performance
Address poor performance and recommend corrective action to the manager when necessary.
Give constructive feedback and demonstrate courage and tact when presenting information.
Ensure compliance with current legislation, including health and safety, AODA, employment standards and Human Rights.
Be familiar with and practice effective employee relations at all times, ensuring that every associate is treated as per the employee relations policies.

Job Requirements:
Our Values:
Passionate: You are a sales driven individual with a passion for denim and retail who is motivated to sell and ensure personal sales budgets are maintained.

Collaborative: You are a positive person who thrives in a fast paced, dynamic team environment.

Accountable: You effectively meet the customer’s needs by establishing relationships and taking responsibility for customer satisfaction to close sales.

Innovative: You take initiative to do things better

Qualifications:
1.5 - 3 years of supervisory experience in clothing retail.

Education:
College Diploma or University Degree preferred. Specialization in Retail Management or Fashion
Merchandising/Design an asset.

Working Conditions:
Full-time salaried management are expected to work 42 hours per week but may be asked to work up to 44 hours.

Able to use a ladder and lift boxes between 1-30lbs.

Available to work nights (minimum 2 closing shifts per week), weekends, Holiday’s and some overnight shifts as needed.

Your Career @ JM: The Jean Machine family is a group of talented and driven individuals who love what they do- Selling denim! Our success in the Canadian retail community for over 30 years has been based on our core belief in superior customer service. Jean Machine believes in offering our employees opportunities for professional growth, skill development and career advancement in a fast-paced and fun working environment. Jean Machine is an Equal Opportunity Employer.