Sales Development Representative

Payroll Guardian International Inc. (PGi) - Burnaby, BC (30+ days ago)

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Job Summary

The ideal candidate for this role is a hunter, has an unwavering perseverance and wants to win. The Sales Development Representative, through outbound activities, will find and qualify prospects and generate appointments for demos.

The Sales Development Representative will focus on customer acquisition. This position involves cold calling new potential clients from a provided list, as well as through personal research.

Must be energetic, well-spoken, accountable, organized and willing to learn.


  • Cold calling – initiating multiple outbound communications (through phone, email and social

media) to potential clients in order to book demo appointments

  • Gaining an adequate understanding of company modules and services, and its position in the


  • Conducting conversations with prospects in a consultative way; delivering a clear and

consistent message to develop interest in our modules and services

  • Understanding client needs and offering solutions and support
  • Researching potential leads from business directories, web searches, or digital resources
  • Qualifying leads from existing prospect list
  • Providing prospective clients with overview of modules and services offered, and other

additional information, as needed

  • Working with the sales team in booking discovery calls/consultations and demo appointments
  • Maintaining and developing daily plans to maximize phone time, including pre-call planning and customizing scripts to market segments and prospect types
  • Tracking weekly, monthly, and quarterly performance and sales metrics
  • Diligently and efficiently maintaining CRM and Excel database of prospective client information

ensuring accurate information, documenting prospect interaction and following lead management process

  • Consistently achieving personal targets (monthly and quarterly)

Qualifications and Experience:

  • 2+ years of experience in prospecting by outbound calling, preferably in a similar industry
  • Comfortable making cold calls, talking to new people all day
  • Excellent verbal and written communication skills
  • Able to balance scripted parts of the call with interpersonal skills and critical thinking
  • Possesses a confident, energetic, outgoing, and friendly demeanor
  • Has the tenacity to handle rejections and continue on with a positive attitude
  • Entrepreneurial, persuasive and goal-oriented; always looking for new ways to succeed and

drive more demo appointments

  • Self-motivated and self-directed with a track record of successful prospecting
  • Highly accountable and has a strong bias for action
  • Well organized and able to multitask, prioritize and manage time efficiently
  • Strong computer skills
  • Proficient in standard productivity tools – Microsoft Office Suite (Word, PowerPoint, Outlook,

and Excel)

  • Previous experience working with CRM platform preferred
  • Will objectively accept feedback and training

Company Profile

Payroll Guardian International (PGi) is a unified cloud solution for Payroll, HR, Time & Attendance and Scheduling. Our customers are North American organizations from hundreds to thousands of employees, each with unique complexities and automation requirements. Our goal is to offer unparalleled value at the best market price and challenge the status quo by raising the standard for access to information to drive better business decisions.

Job Type: Full-time


  • sales: 2 years (Preferred)