HUB International - Burnaby, BC (29 days ago)

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As a Receptionist you are responsible for providing a professional and friendly experience while engaging with clients and colleagues over the phone and in person. We are seeking someone with strong communication and mature client service skills to join our Burnaby location in a regular full time position.

Our Burnaby Still Creek head office location is centrally located near Brentwood Town Centre and Gilmore station in the Willingdon Business Park. This location is skytrain accessible with many shops, restaurants and other amenities nearby.

You would be joining our growing Business Support Services division and would be instrumental in helping build an innovative, client-focused approach and culture. Choose a career with HUB and create a future that combines a diverse, challenging work environment with financial security and celebrated success.


Career development and advancement is important to you, and to us. As the largest insurance broker in Canada, and 5th largest broker worldwide, HUB is growing by 15% each year on average, positioning you for longevity and success.

We’ve developed a friendly, passionate and entrepreneurial-focused culture, allowing you to share and learn alongside your fellow experts and colleagues. We offer in-house educational development as well as paid educational opportunities, so that you can further develop your leadership skillset and industry knowledge.

To support your career at HUB, our flexible benefits plan allows you to choose the benefits make sense for you, your family and your lifestyle.


As Receptionist, you will:
Greet costumers on the phone and office in a friendly and inviting way

Efficiently triage and transfer incoming calls

Liaise with office and building maintenance firms

Coordinate tasks between mailroom and reception including courier duties

Place orders and track usage of order for various stock for the office

Place service calls for office equipment

Process payments for walk-ins clients

Train and cross-train relief staff and new staff in addition to assisting with new employee set up

Additional business support projects as assigned.


As the successful candidate, you will bring:
Minimum 2 years of reception experience in a fast paced environment

High level of professionalism and business maturity

Strong client service experience and multitasking skills

Ability to work with individuals within all levels of the organization up to the Executive level

Ability to work collaboratively as a key member of a team as well as independently

Excellent communication written and verbally

Ability to work in a faced pace environment while maintaining organization and efficiency

Solid MS office skills (Word, Excel and Outlook)


Competitive compensation with industry-leading benefits for you and your family.

NEW! Flexible health, dental and lifestyle benefit options

Comprehensive tuition financing

Support for your career-related training and development.

Career advancement for you in the insurance industry.

A place to belong, where your ideas matter, and values drive decisions.

An empowering environment where you will be provided with the right tools and support to deliver exceptional client service.

Mileage reimbursement for vehicle use (if applicable)

Flexible hours to promote work-life balance

Complementary transit shuttle to Gilmore station

Free fitness facility on-site


Entrepreneurship – We encourage innovation and educated risk-tasking.

Integrity – We do the right thing, every time.

Teamwork – We work together to maximize results.

Accountability – We measure and take responsibility for outcomes.

Service – We serve our customers, communities and colleagues.

Department Office Administration & Clerical

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent