Telephone Adjuster - Auto

Peace Hills Insurance - Edmonton, AB (30+ days ago)

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Job Description

We currently have an opening for a Telephone Adjuster in either our Edmonton or Calgary location. This role involves investigating, evaluating, negotiating and settling claims arising under the policy. More specifically, the responsibilities would include the following:

Primary Duties and Responsibilities

  • Confirming coverage is in place and applies to reported claims
  • Obtaining recorded statements
  • Verifying entitlement to coverage, determining liability, explaining coverage and claims process to insureds and claimants
  • Calculating entitlements and issuing payments on a timely basis
  • Negotiating total loss settlements, disposal of salvage and documenting all activity
  • Identifying questionable claims
  • Liaising with brokers and underwriters and other industry personnel
  • Arranging repairs and rentals
  • Various other duties as required

Required Qualifications

  • Ability to negotiate and critical analyze data and be decisive
  • Exceptional problem solving skills and ability to take on challenges
  • Possess highly developed organizational, time management and interpersonal skills
  • Strong written and verbal communication skills
  • Post-secondary diploma or degree and/or working towards a CIP/FCIP designation would be considered an asset
  • A minimum of 2 years’ experience dealing with auto claims would be ideal

Working at Peace Hills

Peace Hills understands that by reducing work-life struggles, individuals can enjoy a healthier lifestyle while improving productivity at work.

We thank all applicants for their interest; however, only those candidates shortlisted will be contacted.

Job Type: Full-time