Automotive Service Advisor

Reliable Motors (1992) Ltd (Ford) - Fergus, ON (30+ days ago)

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We are currently seeking a motivated Service Advisor for our busy dealership.

Responsibilities

  • Scheduling all internal service work
  • Writing internal work orders
  • Direct and dispatch technicians and or detailer’s ROs
  • Maintain service and detail timelines
  • Assisting customers with their service needs and information
  • Identifying the necessary services based on the customer’s needs, and booking service appointments
  • Answering phones and emails, including selling services over the telephone or in-person
  • Using the DMS system (Reynolds and Reynolds) for scheduling, recording, and history
  • Assisting the warranty clerk

Qualifications

  • Customer service experience is a must; however, experience in the automotive industry is not necessary
  • Team player with a good work ethic and drive
  • Excellent verbal and written communication skills
  • Superb multi-tasker
  • Excellent computer and typing skills
  • Sales experience an asset

Job Types: Full-time, Permanent

Schedule:

  • Day Shift

Work remotely:

  • No