Dispatchers/Planners report to Operational, Terminal and/or Divisional managers. They are responsible for the day to day movement of the fleet and work very closely with the drivers and customers to coordinate and manage freight requirements. Dispatchers organize and assign the loads and update the system with all required load information. They must manage the drivers to ensure efficiency and productivity. Dispatchers work with the other divisions to help maximize utilization and customers to determine rates and availability of trucks.
· Assign and monitor the loads, by staying in contact with the driver
· Work hand-in-hand with our customers to manage and organize their freight requirements, determine details of the load, and meet deadlines
· Be a liaison between drivers and other groups (Maintenance, Billing, Safety etc.) and vice versa
· Maximize equipment utilization and efficiency
· Manage inside sales and quotations for any outside brokerage
· Be aware of specific trailer/truck/driver restrictions and capabilities
· Assign loads to trucks and monitor progress
Skills and Qualifications:
· Must have solid foundation and understanding of the transportation industry and the rules and regulations including Hours of Service and Log requirements
· Must have strong organizational skills and communication skills
· Problem-solve and make decisions in a fast-paced environment
· Ability to use documents like road maps, tables, bill of lading, etc.
· Job task planning and organizing, as these freight changes and need to be re-organized frequently
· Must have strong interpersonal skills and be able to multi-task
· Must understand computers, have strong typing skills and be proficient in Excel and Word.
· Bilingualism is a must
Desired education level:
High school diploma, or college degree (Not required but would be preferred)
Contrans Flatbed Group operates in a face paced environment where attention to detail, communication, and critical thinking play a major role in our success. Efficiency of our equipment to maximize utilization and ensure revenue targets are met is critical. Having work life balance is something that we understand and strive to provide our employees as a company.
Contrans Flatbed group is an equal opportunity employer.
Job Type: Full-time