Simulation Specialist Simulation Centre

St. Michael's Hospital - Toronto, ON (24 days ago)

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The Simulation Program at Unity Health Toronto encompasses all three sites of our organization. At St Michael’s Hospital, the Allan Waters Family Simulation Centre (AWFSC, the “Centre”) is a state of the art facility and an interprofessional centre of excellence that strives to improve patient safety and quality of care through education, research, evaluation and innovation. The Centre which is accredited by the Royal College of Physicians and Surgeons of Canada (RCPSC), is where students, health disciplines professionals, researchers, administrators and physicians come together to utilize simulation tools to enhance their technical and non-technical skills in a safe and realistic learning environment, implement and evaluate quality improvement initiatives and complete research. The Centre houses more than 2 million dollars in capital equipment and each year provides customized and quality clinical training and educational sessions to more than 6000 internal and external healthcare professionals and students, individually and interprofessionally.

In addition to the AWFSC, Providence Healthcare has a dedicated space for simulation activities within the Knowledge Centre and St. Joseph’s Health Centre which runs an in situ (within patient care areas) program.

Stakeholders include Unity Health Toronto staff, physicians, students from educational affiliates (The University of Toronto, The Michener Institute of Education at UHN etc.) and external clients (The Hospital for Sick Children, George Brown College etc.)

This role is a blended position of fifty percent Resuscitation Specialist and fifty percent Simulation Specialist. The Resuscitation Specialist is responsible for the day to day operations of the Life Support Program (LSP) for Unity Health Toronto and must maintain current knowledge of resuscitation guidelines and the science supporting those guidelines, and best practices in education. The Simulation Specialist is responsible for the day-to-day operations of the Simulation Program across all three sites of Unity Health Toronto. This includes promoting and providing simulation services to support the enhanced delivery of clinical education, quality improvement, research, and assessment activities.

DUTIES & RESPONSIBILITIES: Resuscitation Specialist

As the subject matter expert, designs, implements and evaluates life support classes for physicians, nurses, health disciplines, administrative/support staff and volunteers (i.e. approximately >10 000 staff)
Acts as an independent assessor of basic life support competency of clinicians for providing safe and effective care. If the Resuscitation Specialist deems a clinician unsafe to practice, this determination can directly impact both the employment of the clinician as well as patient care
Integrate evidence-based practice into educational programs and activities reflecting current issues and trends
Utilize expert knowledge and expertise to respond to participant questions and requests generated during the class in order to close knowledge gaps
Integrate legislative standards (i.e. knowledge of RHPA) into professional practice
Develop processes to accurately track and audit basic life support training across the organization, directly supporting clinicians and staffs’ maintenance of both employment and (as appropriate) Health Professions’ College registrations.
Integrate content feedback from Unity Health resuscitation experts and the Resuscitation committee to ensure content is up-to-date and meeting the needs of the organization
Independently develop relationships with key stakeholders at each site to identify differences in culture, practices and learning needs at each of the three sites and adjust resources and programming accordingly
Conduct program evaluation to demonstrate evidence of learning effectiveness in response to internal and external expectations of accountability. This evaluation will be presented and inform Resuscitation committee’s corporate recommendations and simulation program resources
Liaise with other educators across the organization to ensure efficient use of resources and avoid duplication of programming
In collaboration with leadership, provides vision and leadership in a collaborative environment that offers job satisfaction, recognition, and stimulates innovative thinking to accomplish goals and objectives
As subject matter expert, attend regular meetings with management, staff and Faculty to ensure education and simulation best practices are incorporated into resuscitation curriculum and adequate resource allocation for life support training across the three sites
Assists in the development of objectives, goals, and strategic plans for the Resuscitation Management program and develops action plans to accomplish set goals/plans

DUTIES & RESPONSIBILITIES: Simulation Specialist

Collaborate with other team members and Faculty to plan and design (including computer programming, manikin programming, resource allocation, trouble shooting) simulation scenarios to ensure the centre can run at maximal capacity
Preparation of scenarios to ensure best practices are followed, including but not limited to: identifying and programing appropriate manikins, programming software, setting up simulation rooms, procuring/selecting appropriate equipment, creation of props/task trainers, and ensuring all Royal College of Physicians and Surgeons of Canada (RCPSC) accreditation standards and guidelines are followed
Pre-brief scenarios to support a safe learning environment for learners
Participate in scenarios; this may include role-playing (nurse, MD, family member etc.), ensuring audio-visual (AV) equipment is cued appropriately, and delivering medical information to participants
Troubleshoot during scenarios with respect to technical, resource and education aspects (ex. specific simulation and virtual reality software/hardware, video streaming, manikin/medical equipment repairs and reallocate resources if necessary)
Post scenarios ensure safe cleanup of simulated environment including but not limited to: performing equipment change over, cleaning manikins and equipment, checking AV systems, and taking down of surgical simulators and task trainers
Use porcine (pig) tissue for laparoscopic technique in the AWFSC including: ordering and processing tissue; maintaining knowledge and expertise in handling, transportation and disposing of tissue; maintaining knowledge and expertise on proper infection control techniques; and educating and supervising others
Cultivate Simulation/Industry specific expertise in existing and emerging technologies, innovations, and literature, while participating in the production of scholarly work
Responsible for the safe and secure collection, editing, storage and dissemination of confidential research and assessment video footage as per Simulation Program and RCPSC guidelines
Follow best practices in simulation, including, but not limited to: supporting new Faculty and users across Unity Health Toronto gain an understanding of the technical aspects of simulation; role model best practices in simulation pre-briefing and active simulation; teach a variety of classes and workshops on a topics such as moulage, fidelity, etc., based on the fundamentals of Adult Learning Theory; and create a simulator’s guide customized to each scenario which provides the controller all the pertinent information, e.g. vital signs, opening stem, case progression, all images and FAST exams etc.
Consulting and capacity building with junior Faculty and other Simulation Program users related to physical infrastructure, and training for proper use of simulation equipment
Supporting supervision of High School Co-op Students
Planning and delivery of experiential curriculum for external (e.g. High School) programs
Independently perform routine and preventative maintenance for all Simulation Program equipment across three sites including but not limited to: repairs on manikins and other equipment including task trainers and surgical equipment as the only in-house subject matter expert; maintaining simulation specific software by conducting routine checks and installing upgrades as needed; ensuring compatibility of multiple different software platforms to the hardware (ex manikins); maintaining rapport with manufacturers and provide support with the maintenance of audio-visual recording system
Independently perform inventory (ex. equipment, supplies, medical gasses, consumables etc.)
Order and organize the storage of supplies
Establish and maintain professional relationships with technical support staff throughout SMH (e.g. IT, Biomedical Engineering, AV etc.),
Establish and maintain professional relationships with external stakeholders (e.g. simulation equipment manufactures/ subject matter experts) regarding simulation specific troubleshooting
Collaborate with the interprofessional simulation and clinical team across three hospital sites to determine the opportunities for technology improvement and innovative ideas to enhance the realistic application of the scenarios.
Research and test the usability of medical equipment for simulated activities
Provide support with the maintenance and upkeep of the Simulation Centre’s website and social media
Participate in the creation of marketing materials such as electronic flyers, newsletters, and posters
Assist in the appropriate distribution and showcasing of marketing material
Collect, input and maintain data regarding simulation clients, activities, and services into databases for tracking and improvement purposes
Attend regular meetings with management and staff
Participate in special projects or initiatives as needed, including but not limited to tours, and Foundation projects
Perform daily check and maintains the inventory in the Simulation Theatres, the Skills Lab, and the Debrief room
Maintain and prepare the stock of simulation props such as intravenous systems, simulated blood, wound moulage, etc.
Check and maintain the medical gas tank supplies in the Tank room, the storage room, and with the manikin systems

Bachelor’s degree in a technology or health-related field, eg. Biomedical Engineer, Anesthesia Technician, Rehabilitation Sciences, IT or AV Degree
BLS certification required
Knowledge of audio/video equipment and software for recording, duplication, mixing and editing preferred
Ability to independently sustain expert level of knowledge in the Simulation field, including proficiency in existing/emerging technologies
Ability to learn new software and hardware quickly and independently
Ability to assess, troubleshoot and fix equipment failures in a timely fashion
Ability to work well under pressure, set priorities, and make decisions
Ability to work with internal and external individuals from different disciplines and different levels of training
Self-motivated who requires little to no supervision with the ability to work also as a team member
Flexibility and adaptability in dynamic environment
Strong written and verbal communication skills
Strong customer services skills
Comfortable with public speaking and presentations