The drive thru attendant is an integral role in the service department. Attendants ensure that each vehicle is processed in the same consistent manner during the service check in procedure. Attention to detail, ability to follow procedures with minimal supervision and taking initiative are strengths that are needed in order to succeed in this role. This is a physically demanding job at times which requires candidates to be in good health and able to lift up to 75 pounds.
Must possess a valid Driver's License. DAILY TASKS ïƒ˜ Safely moving vehicles through the drive thru, shop and lot as required ïƒ˜ Vacuuming/washing the front mats of vehicles checking in to service ïƒ˜ Placing a bottle of water, promotional material and protective wrap in each vehicle being processed ïƒ˜ Providing an exterior rinse to the entire vehicle prior to heading to service ïƒ˜ Restocking supplies as needed â€“ communicating to reorder supplies as needed ïƒ˜ Assisting in loading/unloading marketing/service materials as necessary in a safe manner ïƒ˜ Maintaining walkways and entrance ways free from snow and ice in the winter months ïƒ˜ Cleaning the shop and drive thru daily as required ïƒ˜ Loading/unloading tires for storage and service during tire season as required ïƒ˜ Provide customer shuttle services as needed ïƒ˜ Assist in any additional tasks as required SHUTTLE SERVICE Dropping off customer: ïƒ˜ Warmly greet customer by name ïƒ˜ Open door for passenger ïƒ˜ Introduce yourself ïƒ˜ Provide light conversation while safely driving to the destination ïƒ˜ Always follow speed limits and defensive driving tactics to provide a smooth ride ïƒ˜ Volume on radio should be at a minimum and on an easy listening station Picking up customer: ïƒ˜ Pull into drive and knock on the door (never honk the horn) ïƒ˜ Proceed with above ïƒ˜ When arriving at the dealership â€“ pull up close to the entrance and direct them to see the service reception to get their vehicle. ïƒ˜ Thank them using â€œtheir nameâ€� Blue Mountain Chrysler welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.