Market Development Representative

DocuSign - Toronto, ON (21 months ago)

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Sales & Business Development | Toronto, Canada

Our agreement with employees
DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better. And for that, you'll be loved by us, our customers, and the world in which we live.

The team
Our Sales & Business Development teams collaborate with customers and partners across the globe to help them leverage the DocuSign Agreement Cloud to transform how the entire system of agreement process—from preparing to signing, acting on, and managing contracts and other types of agreements. Our teams partner with some of the largest most innovative companies in the world in dozens of industries to bring the power of DocuSign to more customers. Whether you are selling to a small business or a large enterprise, you will apply your extensive knowledge of our solutions, and leverage our strategic partnerships to help our customers grow their top and bottom line.

This position
As a Market Development Representative (MDR) you will work with Account Executives to develop a territory strategy and will "cold prospect" into the territory to generate qualified sales opportunities for the Account Executive to further qualify, negotiate, and close. The MDR qualifies prospective customers through targeted questions about their business strategy and challenges, then leverages this information to align and position DocuSign's product offerings. You will be responsible for daily sales activities and monthly/quarterly quotas. MDRs receive significant hands-on training with an emphasis on strategic selling methodology, learning how to understand account interest/need, and developing prospecting strategies. The MDR position is a great way to gain in-depth sales experience in a rapidly growing SaaS company, and we are committed to enabling our employees with a career platform that fosters growth.

This position is an individual contributor and reports to a Market Development Manager.


Effectively "cold prospect" through multiple mediums (email, calls, etc.)
Generate qualified sales opportunities for Account Executives to further qualify, negotiate, and close
Collaborate with sales team members to penetrate targeted accounts with innovative and strategic approaches
Efficiently use Salesforce and other tools to research accounts, identify key contacts and reach out to prospective customers
Effectively develop strong professional relationships across the Sales Departments

Basic Qualifications

Bachelor's degree or equivalent sales related experience

Preferred Qualifications

Prior prospecting and/or inside sales experience
Experience with Salesforce
Strong problem-solving skills
Experience being held to metrics, quota
Motivation, drive and self-starting attitude
Ability to work in a fast paced, team environment
Ability to understand and qualify prospects
Ability to multi-task, prioritize, take initiative and manage time effectively
Strong written/verbal communication skills

About us
DocuSign® helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, hundreds of thousands of customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. Plus, we save more trees together! And that's a good thing.

DocuSign is an Equal Opportunity Employer. DocuSign is committed to building a diverse team of talented individuals who bring different perspectives to the business and who feel a sense of inclusion and belonging when they join our team. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.