Customer Service Representatives

Whistler Personnel - Whistler, BC (8 months ago)

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Join this leading-edge transportation company and work alongside a fun and innovative team! Ideally suited for a friendly customer service pro who likes the excitement of rapid growth and change. Offering an excellent wage, attractive perks and a flexible schedule that gives you plenty of time for fun in the mountains and living the Whistler dream!

About the Job
Several full time, year-round and part-time positions available for the right candidate.
Flexible, 4-day schedule offering a choice of AM or PM shifts and 3-day weekends!
Base hourly wage with room for growth and other perks.
Perks include health and wellness package, travel benefits and extended health options
Opportunities to grow and cross train in various departments
Regular staff social events.
Super social, close-knit team atmosphere where you can build a long-lasting career and great friendships!
The Perfect Candidate
You are a natural communicator. You are known for your friendly, calm nature. You are comfortable with the imperfect.
You would love to get in on the ground floor with a leading-edge, expanding tech company, broaden your skills and challenge yourself all while living the Whistler dream!
Natural communicator and a good listener with excellent phone communication skills.
Understands and knows how to deliver excellent customer service.
Computer-savvy , experienced with Windows and MS Office and can quickly learn new programs and platforms.
Brings a positive mindset and fun energy to the team.
Administratively strong, organized and pays attention to details (always!)
High school diploma or equivalent preferred
Excellent communication skills – including reading, writing and clearly speaking in English
Available to work a variety of shift patterns including some evenings and weekends
Key Responsibilities & Duties
Consistently offer professional, friendly and engaging service.
Have a thorough understanding of all our products and services.
Assist guests regarding transportation options in an informative and helpful way.
Accurately book and enter reservations requests using a leading-edge booking system.
Be an organized, responsible, punctual, accountable individual with a sense of urgency.
Recognize the importance of adhering to call center and customer service standards.
Liaise with dispatch and other departments as required.
Work well with the call center team as a whole. This means actively contributing at team meetings, maintaining flexibility in your schedule, and adapt to changes in workflow and environment as the business is ever-changing.
Follow department policies, procedures and service standards.
Happily assist with other duties and projects as assigned.

To Apply:
Please take about 7 minutes to highlight your job-specific strengths and experience here: www.whistler-jobs.com/SOQ/customer-service
Ensure we have your resume and profile on file here (you only have to do this once): www.whistler-jobs.com/apply-for-work/
We thank all interested applicants, but only those selected for interviews will be contacted. If you would like an update on your application, please email us at talent@whistler-jobs.com