NEW CAMPAIGN STARTING AT $16.00/hr
Now hiring for training classes in September.
Who Is Sitel?
We don’t like to brag, but we’re kind of a big deal! Sitel is a people-driven, diverse company who does one thing really well – we deliver millions of great experiences every day for some of the world’s best-known brands. As a leading global provider of customer experience management, we depend on our 75,000 associates to help customers all over the world. That’s where you come in.
What Are We Looking For?
Sitel is looking for passionate customer service associates who can live and breathe our core values.
We’ll also need you to know your way around a computer and be comfortable supporting customers through phone, online chat, or email.
Customers will rely on you to answer their questions, address their concerns, and help them with a particular product or service.
What does that mean for you? You’ll be the voice of the brand and it’s up to you to develop personalized and memorable experiences between our clients and their customers.
What Are We Looking For in You?
What Should You Expect From Us?
But That’s Not All!
Here are a few more perks you’ll enjoy when you join the Sitel team:
⦁ Competitive starting wage (C$15.00-C$17.00/hour)
⦁ Hours of Operation – Monday to Sunday, 8 am to 11 pm
⦁ Paid professional training (starting day 1 of training)
⦁ Full-time shifts (40-44 hours/week - paid overtime after 44 hours/week)
⦁ Comprehensive benefits package - including medical, dental, and vision
⦁ RRSP Contribution
⦁ SitelFit Program – Earn points for every step you take! Compete against other Sitel locations all over the world!
⦁ Fun team environment
⦁ Local employee discounts
⦁ Strong community involvement
⦁ No Sales
So what are you waiting for? Be BOLD and apply now!
We wish to thank all applicants for their interest and effort in applying for this position and we look forward to speaking with you soon to discuss your qualifications.
Sitel is an equal opportunity employer and we value diversity. All employment is decided on the basis of qualifications, merit and business need. If you are contacted by a Recruiter for an opportunity for an interview, please advise us of any accommodations needed to ensure your accessibility needs are met throughout this process. Any information received relating to accommodation will be addressed confidentially.
We’re located at 333 Ontario St, St. Catharines, ON L2R 5L3, Canada. Visit sitel.com for more information.
Please note: A criminal background check will be conducted as part of the hiring process.
Job Type: Full-time
Salary: $15.00 to $17.00 /hour