Receptionist and Surgical Assistant

LASIK MD - Brossard, QC (7 months ago)

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No medical experience is required for this position, such as nursing for example. You have some experience with patient care, sterilization, as a pharmacy technician or other related field? Send us your resume. We offer internal training to all our new employees.

We’re LASIK MD, Canada’s number one provider of laser vision correction. Since 2001, LASIK MD has helped people improve their vision and change their lives! Currently, we have over 30 clinics across Canada. For nine consecutive years, LASIK MD has been named one of Canada’s Best Managed Companies. We are proud of and owe our continued success to our dedicated team of employees and we want you to be a part of it all!

To find out if LASIK MD is the employer for you, find our values here:

Your mission as a Receptionist / Surgical Assistant

The mission is to ensure that the patient’s surgical experience runs smoothly, and collaborate with the SA1 and Ophthalmologist . The Receptionist/Assistamt focus is on the patient’s comfort and care.


Greet incoming patients and potential patients warmly and direct them to the waiting room, ensure that all new patients complete the questionnaire to add to their chart
Actively listen to patient needs and direct their inquiries appropriately, both on the phone and in person
Call our patients to confirm appointments
Sterilize instruments, setting up tools needed, etc. Account for all used materials.
Reassure patient before and after their LASIK MD procedure and ensure they feel at ease, displaying a high level of customer orientation
Clearly explain post-operative medication (eye drops) schedule to patients, etc.
Coordinate the flow of patients in and out of the OR
Complete reports and verify inventory on a daily, weekly and monthly basis
Any other tasks as per required by the Center Director or management team

Required skills

Excellent verbal communication skills in English and French
Must be empathetic, caring and attentive
Must work efficiently and execute tasks quickly, while keeping calm at all times
Must be able to work autonomously and also collaboratively
Experience with and ability to learn computer software, including MS office
Comfortable standing for several hours at a time
Interest in health services field and comfortable with medical procedures and close contact with others


Experience in doctor’s office or other medical administrative experience would be an asset
Candidates with experience as a pharmacy techncian are welcomed;
Experience working in customer service and/or client care

Position details

This is a permanent, full-time position . We offer a competitive compensation, with a starting salary between 15.50$ and 18.61$ (based on experience), plus bonuses and benefits. Candidates must be willing to work around 40 hours per week on a flexible schedule (days, evenings and weekends). A full training is given to all new hires. LASIK MD will also give you the opportunity to learn new skills and make a difference in people's lives on a daily basis!

We thank all candidates for their interest but we will only communicate with the candidates selected for an interview.

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