Manager, Information & Privacy Access, Band 2

BC Liquor Distribution Branch - Burnaby, BC (30+ days ago)

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Manager, Information & Privacy Access
Management Band 2

STEP into a career with one of BC’s Top Employers since 2009.

The Liquor Distribution Branch (LDB) is one of two branches of Government responsible for the wholesale distribution and retail sale of beverage alcohol and non-medical cannabis. In 2018/19 the LDB recorded gross sales of $3.6 billion, generating a net income of $1.104 billion that supported vital public services including health care and education. It has a workforce of approximately 4600 full- and part-time employees working across 197 BC Liquor Stores, two BC Cannabis Stores (online and stand alone), a Head Office, three Wholesale Customer Centres and three Distribution Centres. The LDB is led by a General Manager and CEO who is responsible for administering the Liquor Distribution Act and the Cannabis Distribution Act, subject to direction from the Minister. As part of BC’s mixed-model retail system for liquor and non-medical cannabis, the LDB is committed to providing customers with an enhanced shopping environment, an expansive product selection and a high level of service.

Reporting to the Director Policy, Manager Information, Privacy and Access (IPA) Services leads a team responsible for providing records management, privacy and access advice and support to the Liquor Distribution Branch head and area offices, 2 distribution centres and 196 retail stores throughout the province. This section develops branch-specific policies and procedures, and ensures compliance with the Freedom of Information and Protection of Privacy Act and the Information Management Act, the Core Policy Manual and associated government directives.

The Manager Information, Privacy and Access directs the LDB’s information, privacy and access programs, including direction on access to information, protection of privacy, and records management. The Manager of Information, Privacy and Access establishes corporate LDB information management plans, priorities, policies and procedures, ensuring that the BCLDB provides access to information, and protects confidential information and personal privacy in accordance with the Freedom of Information and Protection of Privacy Act (FOIPPA) and BC government policies.

The Manager functions as the LDB’s Privacy Officer and is also responsible for the organization’s access to information and records management programs.

Please review the attached job description for a complete list of duties, qualifications, and competencies. To be considered for this opportunity, applicants must submit a cover letter and resume clearly identifying how they meet the qualifications necessary for this position. This information will be used as part of the selection process.

A criminal record check is required. An eligibility list for permanent or temporary future opportunities may be established. This position is excluded from union membership.

Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the How to Apply section below.

For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact Renate Coyle, HR Advisor, Talent & Compensation by phone at 604 252-8509. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website.

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Extensive experience in information management, interpreting and administering legislation, and providing advice on policy, procedures and guidelines in business environments, supplemented with post-secondary education in a related discipline such as public administration, business management, law, communications, library science, or archival studies OR an equivalent combination of education, training, and experience.
Experience applying principles, rights and best practices in providing access to information, in protecting privacy and confidential information, and in establishing information management frameworks.
Experience training and coaching employees across an organization
Experience with structuring and maintaining electronic document and records management systems (EDRMS) preferred
Experience with measures and metrics in assessing department performance preferred


Considerable knowledge of the Freedom of Information and Protection of Privacy Act, and the Information Management Act and the general principles of federal and provincial access and privacy legislation.
Knowledge of information technology and its application for information management and information security
Preference may be given to candidates with knowledge of BC government policies, procedures, and practices relating to the Acts and the general principles of access, privacy and records management as they apply to the BC provincial government context.


Ability to research, interpret and apply legislation and policy, develop recommendations as well as draft procedures and guidelines.
Ability to establish and maintain effective, cooperative, and productive relationships with a variety of internal and external stakeholders, including the public, media and senior government officials.
Ability to lead, direct, coach and support staff members and develop and implement staff training programs.
Ability to manage high-profile sensitive issues, strategically problem-solve and provide senior level advice.
Strong negotiation, mediation and conflict resolution skills.
Ability to explain and present clearly and concisely, both verbally and in writing, in language appropriate to the audience.
Excellent verbal communication skills