Senior Business Analyst

TELUS - Vancouver, BC (30+ days ago)

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About the team

We are the Business Intelligence and Marketing Technology team, an integral part of TELUS Business Marketing. We are a dynamic, entrepreneurial, and engaged team driven to serve Small and Medium business customers who represent a growing segment for TELUS. This team drives the business market intelligence and advanced analytics, providing insightful internal and external data on our customers and business performance. We are also responsible for enabling, accelerating, and measuring marketing campaigns through customer data enrichment, marketing technology, and campaign automation. We are as passionate about our team and our customers as we are about our business, and we’re looking for people who get excited about thinking and delivering differently.

Our team members include people like you – Curious, analytical, innovative, and authentic. We believe that you’ll find our high-performance culture personally fulfilling, professionally challenging, and rewarding. Join our team and make your future friendly too.

Here’s the impact you’ll make and what we’ll accomplish together

As a Sr Business Analyst your primary focus will be empowering the business with trusted, high quality data from across the value chain, leveraging multiple data sources, tools and technologies. You will be responsible for driving our long term data strategy and data governance activities enabling end users to drive insights and analytics with trusted quality data.

Here’s How:
Establish relationships and liaise with a diverse group of cross-functional partners within the organization; collaborate on interdependent roadmaps and technology investments to achieve mutual business outcomes
Work with end users to identify & collect business requirements
Analyze, design, develop, implement and test new data
Manage deliverables and implement data with excellent attention to detail
Provide support documentation and training for operations


You’re the missing piece of the puzzle:
Has 3 to 6 years of experience in an intermediate to senior business analyst role
You are analytical and outcome-oriented with a proven ability to translate technical considerations into business implications as well as to synthesize data into actionable insight
Experience building datasets and working with databases, datalakes leveraging various tools and technologies
Knowledge of reporting - and the ability to ensure that all reports used by the business are accurately updated on a daily basis
Knowledge of developing use cases based on input gathered from a variety of sources including analysis results and feedback from the user community
Known as a continuous learner with a passion for technology and data
Composed and poised in complex, ambiguous situations
Known for your ability to solve problems
Ability to work independently, take initiative, and be self-directed
Ability to successfully complete complex assignments, delegate as required and provide appropriate communications

Great to haves:
Experience monitoring daily & weekly data uploads
Knowledge in BI tools such as Domo, Tableau, Einstein Analytics, Python, Alteryx, SAS, Google Data Studio, MSBI (SQl, SSIS, SSAS) is an asset
Experience with JSON & API’s
Database tuning, administration and query optimization