Service Advisor/Inside Sales Representative (Prince Albert)

Fountain Tire - Prince Albert, SK (30+ days ago)

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Overview:
Fountain Tire Prince Albert is searching for friendly and dedicated individuals to perform Service Advisor/Insides Sales duties.

As part of the front-line staff, the Service Advisor/Inside Sales Representative is responsible for ensuring that all customers are provided with top-notch customer service, consultation and explanation of required vehicle services and tire service and tire requirements. Your duties will include:

Greeting and communicating with customers on all aspects of repair
Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business.
Providing service quotes and receiving customer authorization for work to be performed on customer vehicles, finalizing sales, and completing customer follow up.
Scheduling customer appointments for tire and mechanical service.
Recommending tire service, specialty tire service, wheel and mechanical service to customers.
Ensuring that all products are billed accurately to the customer.
Completing proactive calls to customers to determine their satisfaction level with the service received.

What does it take to get on track?

Previous experience in the automotive aftermarket industry is required
Excellent customer service and time management skills
1 to 2 years of retail Customer Relations and or Customer Service
Strong interpersonal skills with ability to build a team and work as a team
Ability to work well under pressure in a fast paced, ever changing high-volume environment
Valid driver’s license

What do we offer? At Fountain Tire, you’ll have a great place to work:

The opportunity to work with an excellent team and great customers
A competitive wage, worthy of your experience
Regular day shifts
Great discounts for you and your family on tires, parts and mechanical services
Health, Dental and Vision Benefits and RRSP Matching Program

Interested and qualified candidates are encouraged to apply in store or online today!