Job description
Client Care Coordinator - Part time (Kitsilano)
Hours: 1pm to 6pm, Monday to Friday
Client Care Coordinator/Medical Receptionist (Kitsilano)
The role of the Office Coordinator/Medical Receptionist is to perform various administrative duties within a busy child psychology clinic, while providing professional customer service and maintaining client confidentiality in this scent-free office.
Duties & Responsibilities:
- Coordinate and assist multiple therapists to ensure the smooth operations of a busy practice
- Coordinate psychological assessments, including corresponding with parents, teachers, and schools to collect collateral information
- Greet patients in a welcoming and professional manner
- Answer incoming calls and appropriately respond or refer patient inquiries
- Receive and process payments from patients
- Appropriately direct and process incoming and outcoming correspondence
- Use computer word processing, spreadsheet, and database software to prepare invoices, book appointments, and other various duties
- File and process patient material according to established procedures
- Disinfecting surfaces and light dusting, maintaining Covid protocols
- Perform other duties as directed
Qualifications:
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Powerpoint)
- General computer proficiency
- Healthcare office management software experience an asset but not required
- Ability to communicate effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective language
- Able to work independently and be reliable
- Exhibit a pleasant and professional office demeanour
- Comfortable working with children
- Applicants must pass a police security check
Experience:
- Medical office or administrative experience is an asset
- Jane Ap experience is an asset
This is a part-time, permanent position. Not suitable for students or those with limited availability. Salary commensurate with experience. Principals only. Recruiters, please don't contact this job poster, do NOT contact us with unsolicited services or offers.
Part-time hours: 25 per week
Job Type: Part-time, Permanent
Salary: $20 per hour
Work remotely
Job Types: Part-time, Permanent
Part-time hours: 25 per week
Salary: $20.00-$22.00 per hour
Schedule:
COVID-19 considerations:
All BC provincial mandates are followed. As a healthcare office, all employees must be fully vaccinated. Masks are required for staff and clients when moving through the office or in the waiting room.
Application question(s):
- Are you able to provide a police check and cleared to work with children and vulnerable youth?
Experience:
- Front desk: 1 year (preferred)
Application deadline: 2022-03-10
Expected start date: 2022-06-06
