customer service agent

Rearz Inc - Cambridge, ON (30+ days ago)

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Secondary (high) school graduation certificate

1 year to less than 2 years

Business Equipment and Computer Applications
MS Excel
MS Word
MS Outlook
Work Setting
Private sector
Retail/wholesale establishment/distribution centre
Specific Skills
Address customers' complaints or concerns
Access and process information
Sell merchandise
Receive payments
Maintain records and statistics
Issue receipts and other forms
Explain the type and cost of services offered
Arrange for billing for services
Arrange for refunds and credits
Answer inquiries and provide information to customers
Perform general office duties
Receive and log complaints
Work Location Information
Urban area
Personal Suitability
Effective interpersonal skills
Excellent oral communication
Excellent written communication
Client focus