Pitter Patter Boutique is a used and new children's clothing and footwear store in Smithers, BC. We focus on providing options that meet all families financial needs, while doing our best to reduce the environmental footprint of clothing. We work hard to give clothing and shoes a second life to help reduce waste. Our new lines are high quality Canadian and US brands made from certified fabrics that are stylish, long lasting and feel good on the skin! We are mainly a brick and mortar location in Smithers, BC but our website (www.pitterpatterboutique) is growing! Make sure to check us out!
As Assistant Manager, you will be our brand ambassador and customer service leader. You will work closely with the Manager to deliver exceptional customer experiences, drive sales and profits, and ensure seamless daily operations which includes the provision of staff supervision and direction.
Key Competencies
· Results-oriented with ability to achieve business objectives and measurable goals
· Fosters development and growth of team members through coaching and feedback
· Promotes teamwork and engagement towards organizational goals
· Analyzes internal and external environment to identify opportunities, challenges and risks
Key Responsibilities
· Supervise customer sales associates, providing direction and feedback, delegating jobs, and monitoring performance and customer service
· Communicate with manager on staffing, operational, and other concerns to ensure smooth operation of the business
· Develop and implement promotions using technology to drive traffic and increase online sales
· Manage online orders, oversee fulfillment, communicate with online customers and handle customer service issues
· Participate in the hiring and training of new sales associates
· Oversee inventory control, use POS systems for inventory management and barcoding
· Assist manager in merchandise ordering and communication with vendor reps
· Ensure staff adherence to health and safety protocols and policies
· Oversee weekly/monthly cleaning and maintenance of store cleanliness
· Organize storage locker spaces and staff areas, and arrange extra assistance as needed
· Perform bank tasks, purchase supplies, and fulfill other miscellaneous responsibilities and duties as required
Qualifications/Experience:
· Extensive customer service experience in retail, sales or related fields
· Minimum 2 to 3 years supervisory experience
· Valid Class 5 driver’s license
· Ability to lift boxes/bins up to 50lb
· Available for 4-5 shifts a week between the hours of 8:30am-5:30pm (including 2 Saturdays a month).
What We Have to Offer:
· Starting wage of between $21-24/hour depending on experience & training
· Flexible schedule to help with other commitments (kids, jobs, sports, life)
· 25% staff discount on merchandise
· 3 weeks of vacation for the first year (plus flexibility to take addition time off without pay)
· 3% in lieu of medical benefits
· Employee pricing on your monthly cell phone bill through Telus
· A friendly team and a fun working environment
Job Types: Full-time, Permanent
Salary: $21.00-$26.00 per hour
Benefits:
- Flexible schedule
- Paid time off
- Store discount
Flexible Language Requirement:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Application question(s):
- Do you have access to a vehicle that you can use for moving goods?
Education:
- Secondary School (preferred)
Experience:
- Retail: 2 years (preferred)
Work Location: In person
