City of Brampton - Brampton, ON (30+ days ago)

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Job Description

Exciting things are happening at the City of Brampton. Take a look at what employees are working on

related to our Term of Council Priorities moving us forward towards The Brampton 2040 Vision.




Reporting to the Coordinator, Office, Enforcement this position processes applications, receives payments and issues receipts and provide administrative support to the four sections of the enforcement division.

Provides customer service at public counter, via telephone and monitoring of Enforcement Clerk Inbox and Unassigned Complaints email Inbox.
Respond to general and specific enquiries regarding enforcement business licensing matters, property standards and enforcement and municipal business through phone, email and counter service.
Deal with daily driver renewals, issuance of new plates and completion of multi-step complicated vehicle transfers.
Receive and process all licence application and fee documents.
Maintain, update and file Property Standard, Municipal and Licensing fees.
Issue Group and Lodging Home invoices and receive payments.
Maintain electronic and automated records for all licensees and records management.
Check completeness of application packages and complete annual license renewal process.
Prepare Property Standards Inspection Reports, Orders to Comply, and zoning requests for mailing, create and confirm Property Standards Orders.
Liaise with Licensing Inspectors for clarity on documentation and appointment scheduling.
Prepare and forward noise and dog barking complaint letters and maintain files.
Dispatch calls to Municipal Enforcement Officers.
Input licences and permits into Amanda systems, issue licences and prepare photo ID.
Balance and reconcile daily receipts, prepare Revenue Report and forward to Treasury.
Receive process and apply all payments to the correct file and account for each enforcement business transaction.
Prepare and sign off daily revenue report and cash deposit envelopes.
Responsible for end of day cash flow count, including verifying cash and closing off for day.
Enter information on versatile records management system for corporate compliance.
Monitor and respond to inquiries received in the email inbox including messages and elevate as required.
Performs additional similar and related duties as assigned.

High school (Grade 12) graduation plus an additional program of up to one year in General Office Administration, Legal Office, Business Administration or equivalent.
Over one (1) year, up to and including two (2) years of administrative experience in a customer service, office, enforcement or licencing environment.
Working Knowledge of Microsoft Office Suite.
Exceptional written and verbal communication and interpersonal skills with an emphasis on customer service.
Professional, diplomatic and tactful.
Ability to work independently and as part of a team.

**Various tests and/or exams may be administered as part of the selection criteria.

Job status: Contract

Job Type: Union

Applications must be received by: December 8, 2019

Alternate formats will be provided upon request.

As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available.

If this opportunity matches your interest and experience, please apply online by clicking the button above quoting reference #103632 by December 8, 2019 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Human Resources Division of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.