Hostel Part-Time Weekend Worker (Overnight)

Fred Victor - Toronto, ON (30+ days ago)

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Job Title: Hostel Part Time Weekend Worker - Overnight Position
Type: Permanent, Part-Time, Bargaining Unit
Number of positions posted: 1
Number of Hours: 15 to 18.5 hours per week. Saturdays and Sundays,

Overnights – 11:30pm-7:30am
Rate: $22.51 per hour
Supervisor: Manager, Transitional Shelter for Older Women
Posting Date: Tuesday, August 22, 2019
Application Deadline: Tuesday, September 3, 2019
Location: Transitional Shelter for Older Women 512 Jarvis Street

Fred Victor is a not-for-profit, multi-service community-based organization that has assisted people
living on low incomes in Toronto for over 120 years. We work in partnership with women and men from
diverse backgrounds who face poverty, homelessness, mental health issues, addictions, and/or social
isolation to address their needs and hopes and advocate for a more equitable society. Please see our
website at Fred Victor works with a highly diverse population of people and
upholds the values of respect, choice and inclusion.

The Transitional Shelter for Older Women (TSFOW) is a 26 bed program that serves women who are 55+
and/or women who are vulnerable due to complex physical, mental health, developmental and/or
substance-use related issues.

We are looking to fill 1 Part-time position for a Hostel Support Worker who will report to the Shelter
Manager. The position is an awake overnight position that provides primary support to the clients
residing at the Transitional Shelter Site, using a client-centred, anti-oppression, harm reduction
approach. We utilize creative interventions to help older adults and seniors with complex challenges
meet their individual goals. Duties include supporting residents, shelter maintenance and cleaning,
facilitating programming, administrative duties, crisis intervention and conflict resolution.

  • Administrative tasks such as answering the phone, processing client intakes and discharges, and
tracking statistical information

  • Recording client notes, intake forms, and discharge plans in accordance with Toronto Shelter
Standards and Fred Victor Centre’s policies and procedures

  • Supporting the residents with daily needs
  • Performing room checks and building rounds
  • Completing statistical reports as assigned by the Shelter Manager
  • Following up in a timely manner with clients and other team members
  • Clearly communicating with clients and other team members
  • Working with clients who are frail, cognitively impaired older adults and seniors with complex

  • Providing physical care and support with activities of daily living
  • Providing appropriate referrals, information and advocacy to other support services to assist
clients to meet the goals outlined in their case plans

  • Using emergency building systems and following fire procedures
  • Liaising and supporting external agency staff while they are onsite delivering support services to

  • Communicating and demonstrating appropriate professional boundaries with clients, staff, and
community partners and abiding by all the Fred Victor Centre’s policies and procedures e.g. Anti-
Harassment and Discrimination and the Staff Code of Conduct

  • Crisis intervention and conflict resolution skills
  • Developing and implementing appropriate programming activities
  • Working in accordance to the Ontario Occupational Health and Safety Act
  • Other duties as assigned by the Shelter Manager
  • 2-3 years' experience working in a residential setting
  • Experience working with frail, cognitively impaired older adults and seniors with complex challenges,
including mental health, physical/medical, cognitive impairments, severe social isolation and substance
use issues

  • Experience working from a client centered approach with homeless seniors including those who
come from racially and ethnically diverse backgrounds, experience barriers to services due to
physical and mental health, substance use, social isolation, abuse, sexual orientation, history in the
criminal justice system, recent immigration, or who are transgender

  • Possess strong skills in crisis intervention, and conflict resolution and be able to have sound problem
solving and decision making skills under pressure and be able to create and implement creative

  • Knowledge and awareness of the housing first approach
  • Extensive knowledge of community based resources for low income & elderly people
  • Ability to network with external agency staff to meet client needs
  • Ability to work productively within a team setting and also independently
  • Ability to work with limited direct day-to-day supervision
  • Well-developed interpersonal skills that will produce effective and productive relationships with the
residents, community, external agencies and staff of Fred Victor Centre

  • Strong organizational and administrative skills
  • Highly developed written and oral communication skills
  • Strong understanding of the factors that contribute to homelessness and poverty
  • Knowledge of after hour services in the GTA
  • Literacy in Word, Excel, Outlook, Windows, SMIS
Working Conditions:
Employee works in office and resident areas of the Transitional Housing building. The shelter is a 24-
hour facility. All applicants must be willing to work with frail, cognitively impaired older adults and seniors
with complex challenges, including mental health, physical/medical, cognitive impairments and severe
social isolation. Shelter employees may be exposed to potentially threatening situations. It is an
emotionally challenging position and at times a physically demanding job.

The final candidate(s) will be required to provide a current police reference check prior to being hired

Please submit a resume and cover letter by e-mail no later than Tuesday September 3, 2019 by

5 PM to:
Maureen Squibb
Acting Senior Manager, Transition to Housing and Transitional Shelter for Older Women

Applicants should quote “Hostel Part Time Weekend Worker” in the subject line


We strive to foster a workplace that reflects the diversity of the community we serve and welcome
applications from all qualified candidates; however, only those selected for an interview will be

Fred Victor is also committed to developing an inclusive, barrier-free selection process and work

environment. If contacted, please advise the hiring manager if you require any accommodation

measures to ensure you will be interviewed in a fair and equitable manner. Information received

relating to accommodation requests will be treated with confidentiality.