Dispatcher, Trucking

Titanium Transportation Group - Bolton, ON (4 months ago)

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Titanium is a leading asset-based transportation and logistics company servicing Canada and the United States, with approximately 475 power units, over 1,400 trailers and over 600 employees and independent owner operators. Titanium provides truckload, dedicated, and cross-border trucking services, freight logistics, and warehousing and distribution to over 1,000 customers. Titanium is a recognized consolidator of asset-based transportation companies, having completed ten asset-based trucking acquisitions since 2011. Titanium has also been ranked by PROFIT magazine as one of Canada's Fastest Growing Companies for ten (10) consecutive years


The Dispatcher (US) will work as a member of our Operations Team to communicate directly with drivers, dispatching them based on shipping requirements. They will work with all areas of the operations to ensure that the shipping requirements are adhered to and will ensure that a constant line of communication remains open with assigned drivers to ensure that performance expectations are met and, where possible, exceeded.


Strong verbal and written English communication skills
Proficient with the use of a computer, including but not limited to the use of Microsoft Office Software (Outlook, Excel, Word, PowerPoint)
Experience working with TMW software would be considered an asset
Sound business judgment and ability to perform insightful analysis
Strong understanding of transportation industry and associated laws
Experience working with customers through various means of communication and ability to manage customer relations
Ability to communicate effectively with others and work as a member of a team
Proven problem solving and analytical skills; organizational planning and time management skills
Strong understanding of the geographical region of the Greater Toronto Area is a position requirement for a local position
Strong understanding of the geographical area including the United States is a position requirement for a US position

Using assigned systems and applications, schedule drivers for shipping requirements per booking instructions, ensuring all information is relayed accurately
Work closely with all areas of the Operations team to ensure that all orders are coordinated for on time delivery
Ensure that all inbound and outbound shipments are coordinated with respective staff at each shipping destination
Review driver performance and participate in driver reviews as requested
Comply with laws, regulations and standards, completing any required documentation as applicable
Meet performance deadlines and adhere to all client shipping requirements
Ability to be flexible and work extended hours as required
Adhere to all Titanium Transportation Group Inc. service standards and policies, including Health & Safety
Work in compliance with the provisions of Occupational Health and Safety
Perform all other duties as assigned

Titanium Transportation Group Inc. is a proud supporter of current and serving members of the Canadian Forces. Here are some positions that may be suited to work in this role:

Supply Technician
RMS Clerk
Traffic Technician
Titanium Transportation Group Inc. is an equal opportunity employer. Respect for the dignity and worth of every individual in the workplace is fundamental. Our organizational values stress the importance of diversity, fairness and trust.

We thank all applicants in advance; however, only applicants being considered for an interview will be contacted.