Student Experience Coordinator

Blyth Academy - London, ON (30+ days ago)

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The occupant of this post shall assist Blyth Academy Online in ensuring that teacher communication is timely and of the highest quality in terms of email responses and feedback given when grading student work. Teacher communication with students will be systematically analyzed to ensure that it is within the standard 24-hour response time for emails and 4-day turnaround for grading/feedback and that the content of these communications is up to Blyth Academy Online's communication standards. The occupant will provide coaching for teachers and make recommendations in order to improve communication patterns. Teacher communication issues will be logged and reported to Department Heads, the Vice Principal, and the Principal. The occupant will work in tandem with the Student Support and Resolutions Specialist to address complaints.

The occupant will also design and administer various professional development programs for teachers in the area of communication and also explore new tools to improve communication within the platform.

This position is based at the Blyth Academy Online offices in London, Ontario.

About Blyth Academy Online

Blyth Academy is the largest private school by enrollment in Ontario, with campuses across the province, and internationally in Italy and Doha, Qatar. Blyth Academy offers students, grades 5-12, a comprehensive full-time program, as well as part-time, private, semi-private, night & weekend, summer school, and online courses. In addition, Blyth Academy offers an International Summers program and Global High School where courses are taught in truly inspirational places around the world.

Blyth Academy Online is an academically respected private online high school in Ontario. Our comprehensive curriculum and engaging content, combined with our empathetic teaching and guidance staff ensure that our student success rate is unsurpassed.

Blyth Academy offers support at its campuses across Ontario with access to guidance and support staff.

By partnering Blyth Academy’s brick-and-mortar campuses and 40-year history of academic excellence with an online high school learning platform and exciting course development, we challenge the current definition of online learning in Ontario.

Duties and Responsibilities

Systematically review teacher response and grading turnaround times
Review quality of teacher responses/feedback (tone, length, accuracy, spelling/grammar, relevance, etc.)
Provide coaching for teachers that do not meet communication standards
Make recommendations and provide reports on teacher performance to Department Heads, the Vice Principal, and the Principal
Design and administer professional development for teachers in need
Explore and test new tools to improve communication
Provide guidance on writing constructive emails, feedback, and report card comments
Connect with students who are passive in regard to communicating with their teacher

Valid teaching certificate (OCT preferred)
Experience coaching and/or leading teachers
Experience using Learning Management Systems
Experience with D2L is preferred
Excellent oral and written communication skills
Strong time management skills
Ability to work within a team
Strong interpersonal skills
Highly organized
Passionate about education
Interested candidates are asked to submit their application online.

All teachers/educators of Blyth Academy must be able to provide a satisfactory Vulnerable Sector Screening Report.

Blyth Academy is an equal opportunity employer. Accommodations are available on request by candidates in all aspects of the hiring process.

For further information or assistance please contact: