Team Member

Tim Hortons - Dartmouth, NS (30 days ago)

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Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room

Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate

Delivers consistent and outstanding guest service through friendly attitude, attentive behaviour and strong product knowledge

Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You

Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru

Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs

Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue

Listens carefully to guests and apologizes for the experience in the case of a complaint

Benefits:

  • Extended health care
  • Vision care
  • Dental care

Job Types: Full-time, Temporary

Salary: $11.55 /hour