Human Resources Generalist

South East Toronto Family Health Team - Toronto, ON (30+ days ago)

Apply Now


Human Resources Generalist

Position Profile

As a member of the South East Toronto Family Health Team’s (SETFHT) senior leadership team, the Human Resources Generalist develops HR policies and initiatives and administers/leads all traditional HR functions, including labour relations. This includes primarily ongoing HR policy development, payroll and benefits administration, ongoing recruitment and retention, taking a leadership role in organizational training and development initiatives, leading health and safety programs and initiatives, and overseeing time off requests for all employees.


The HR Generalist reports to and is responsible to the SETFHT Executive Director.

Roles and Responsibilities

Employee and Labour Relations

· Act as a point person for staff to express their needs and concerns with regards to the work environment and act on staff feedback as appropriate;

· In consultation with other members of the administration, mediate staff conflict;

· Manage personnel-related issues and appropriately escalate as required to the Executive Director for resolution;

· Manage any employee issues related to unionized staff in accordance with the articles of the Collective Agreement;

· Ongoing management and interpretation of the Collective Agreement;

· Ensure continued compliance with applicable legislation by interpreting and monitoring the application of employment; and

· Maintain confidential personnel and legal files;

· Reporting membership and attendance data monthly to Union

Policy Development and Implementation

· Develop and implement new HR programs, policies and procedures;

· Lead staff education concerning the implementation of new policies;

· Update policies based on new legislation; and Review and update all SETFHT HR policies on a regular basis;

Benefits Administration

· Provide employees with benefits (health, dental, life insurance, and pension plan) information and Employee and Family Assistance Plan (EFAP) information, and respond to inquiries;

· Act as a liaison with the benefits provider and broker to ensure accurate, timely service and respond to employee inquiries about benefits and pension;

· Analyze, audit and complete administrative tasks related to the corporate benefits package & pension plan;

· Manage the sick leave and Long-Term Disability process; and

· Maintain and update employee files;

Recruitment, Retention and Employee Orientation

· Manage the recruitment process including obtaining hiring approvals, job postings, applicant screening, maintenance of applicant records, coordination of offering process and new hire set up;

· Lead the delivery of New Hire Orientation and various training programs to all employees as required;

· Maintain annual online training requirements for all employees

· Update job descriptions as required;

· Play a leadership role in organizational training and development initiatives;

· Coordinate all-staff meetings;

· Plan and organize staff recognition events; and

· Liaise with employees to understand their education and development needs;

Health and Safety

· Oversee Workplace Health and Safety activities/initiatives;

· Co-chair the Joint Health and Safety Committee;

· Ensure that all employees are appropriately trained in health and safety programs, policies and procedures;

· Ensure staff are mask fitted, and those who need it, get First Aid/CPR training; and

· Assist with implementing modified work for injured/sick workers;


· Approve time off requests (except for training) for administrative and IHP staff;

· Report payroll on a bi-weekly basis, using the internal Time Reporting system to the Finance Manager;

· Produce a monthly schedule for Clinical Administrative staff;

· Ongoing communications to staff on new initiatives, policies and programs, through email, presentations and in the monthly memo;

· Encourage workplace wellness, social and team-building programs;

Qualifications and Necessary Skills

· CHRP/CHRL or equivalent designation preferred;

· Three of more years’ experience in health care, not-for-profit or community services sector;

· Ability to operate with the highest level of confidentiality and discretion;

· Strong conflict resolution skills;

· Practical time management skills to handle multiple tasks in a high volume environment;

· Proven success in staff development, employee counselling and coaching;

· Ability to manage and influence change;

· Strong interpersonal skills;

· Group facilitation skills;

· Negotiation skills;

· Strong team management skills/ability to work with a high performing management team

Applicants should quote Job: Human Resources Generalist

Contact by: e-mail only

Please forward cover letter and resume by June 16, 2020

Job Type: Full-time

Salary: $59,000.00 to $63,989.00 /year


  • Human Resources: 3 years (Preferred)

Work remotely:

  • No