Humber - Etobicoke, ON (30+ days ago)

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Manager, Student Learning Services
  • (14386)
Find Your Spot at Humber

If you are interested in higher education and are looking to contribute to the largest polytechnic College in Ontario as we shape the future of our students and communities, here is your opportunity to join our team.

At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people. We learn and grow together. We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

Humber is a place like no other. Here you will “Find Your Spot” and build a career and future that grows as we grow. In this rich, diverse workplace, we encourage innovation ideas. We support you to find deep meaning and purpose so that you can be proud of what you do and where you work.

The Department of Student Success & Engagement (SSE) supports students’ active participation in experiential initiatives, promotes student health, wellness and inclusivity, and offers a variety of educational and career-related support services to help current Humber students, recent graduates and newcomers to Canada achieve their academic and personal goals. SSE also supports our local communities by providing opportunities to build capacity and share resources.

SSE is comprised of Athletics and Recreation, Student Events, Student Wellness and Equity, and Transition and Academic Support.

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Manager, Student Learning Services

Role Profile

Reporting to the Associate Director, Student Life & Learning, and working in collaboration with partners in the Academic Division and the broader Humber and Guelph Humber community, the Manager, Student Learning Services is responsible for the development and delivery of a range of learning supports and services to meet the diverse needs of students and support their academic success through all phases of their college experience. This includes services delivered out of the learning centres, peer-led programs, early intervention initiatives, learning access programs, and curriculum and classroom-based initiatives to optimize learning success at all credential levels and support a successful transition to and progression through post-secondary learning at Humber and Guelph-Humber. As a subject matter expert in academic skill development, and with respect to student-facing learning services and peer-to-peer modalities, the incumbent plays an integral role in advancing strategic initiatives designed to optimize success outcomes for our students.

Preference will be given to candidates from the Black/African Community, Indigenous Community and People of Colour Community (BIPOC) for this role.

Minimum Qualifications


The successful candidate will possess a Master’s Degree in Education, educational counselling or discipline related to academic skills development and learning pedagogy.


The incumbent will have a minimum of 5 years related professional work experience. Demonstrated experience in training and certifications relating to facilitating and fostering learning success, cognitive and academic skill development, including literacy and numeracy, and subject matter expertise at the post-secondary level an asset. Experience in building effective partnerships and collaborative initiatives with a broad range of stakeholders including Deans, Associate Deans & faculty. Working knowledge and experience with key legislation such as AODA, Ontario Human Rights code, Freedom of Information and Protection of Privacy Act. Experience working in a unionized environment.


Understanding of the interface between learning skills and personal difficulties as well as learning skills and diagnosable learning disabilities an asset.
Skills in the development, deployment and utilization of evaluation and assessment measures.
Computer and Internet literate, with the ability to lead the implementation of new technological modalities including web-based service delivery tools and client record management solutions.
An in-depth understanding of equity principles and experience working in diverse populations.
Act independently and with little supervision.
Familiarity with the ethical standards and best practices set by the Learning Specialist Association of Canada (LSAC), the College Reading & Learning Association (CRLA), the International Centre for Supplemental Instruction, and HEQCO (Higher Education Quality Council of Ontario).
Familiarity with professional literature and research relating to human cognition, learning enhancement strategies, and teaching pedagogy.
Demonstrated effectiveness in the development, implementation and assessment of programs and services.
Excellent analytical skills and the ability to synthesize complex issues with competing priorities.
Superior organizational and time management skills as well as demonstrated effectiveness in project planning and implementation.
Excellent Oral and Written Communications skills, including public speaking and presentation.
Thorough understanding of the challenges related to learning, academic, literacy and numeracy skill development likely to be experienced by post-secondary students of diverse backgrounds, including those with disabilities that have a direct bearing on their academic functioning.
Proven ability to supervise and manage the work of others including addressing performance issues.
Sophisticated understanding of post-secondary /higher education and today’s diverse student population and best practices in student learning services and supports.

We thank all applicants for their interest in this position. Only applicants selected for an interview will be contacted. Consideration for Support Staff and Academic positions will be given to internal employees in accordance with the respective collective agreements.

Humber is committed to a workforce that reflects the diversity of our students and our city. We actively seek qualified individuals from equity seeking groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment. Humber College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our HR Generalists will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Hours Per Week 37.5
Position Type FT Administration
Work Locations North Campus 205 Humber College Blvd. Etobicoke M9W 5L7
Job Family Student Affairs and Services
Duration of Need Full time
Deadline to Apply August 3, 2020
Job Posting 7/16/20
Department Transition and Academic Support, Student Success and Engagement