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customer service manager - retail

FAS GAS PLUS
Fort Saskatchewan, AB
  • Education: Bachelor's degree
  • Experience: 2 years to less than 3 years
  • or equivalent experience

    • Work setting

  • Convenience store

    • Tasks

  • Manage staff and assign duties
  • Determine merchandise and services to be sold
  • Locate, select and procure merchandise for resale
  • Develop and implement marketing strategies
  • Plan budgets and monitor revenues and expenses
  • Determine staffing requirements
  • Resolve problems that arise, such as customer complaints and supply shortages
  • Plan, organize, direct, control and evaluate daily operations
  • Recruit, hire and supervise staff and/or volunteers

    • Supervision

  • 5-10 people

    • Computer and technology knowledge

  • Inventory control software
  • Electronic mail

    • Security and safety

  • Basic security clearance

    • Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Combination of sitting, standing, walking

    • Personal suitability

  • Adaptability
  • Efficiency
  • Goal-oriented
  • Integrity
  • Positive attitude
  • Quick learner
  • Time management
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Interpersonal awareness
  • Organized
  • Team player

    • Health benefits

  • Dental plan
  • Health care plan

    • Financial benefits

  • As per collective agreement
  • Work Term: Permanent
  • Work Language: English
  • Hours: 33 hours per week
  • Terms & Conditions
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