Care Coordinator

Metro City Medical Clinic - Edmonton, AB (30+ days ago)

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Job Description

This is an exciting opportunity to join a great team in health care, even if you don't have training and experience in a health care environment. We are looking for a reliable, energetic, and pleasant individual who can keep track of details, follow processes completely, and use excellent organizational skills and techniques to manage multiple tasks. You may have developed these skills through education, training and employment experience in any area. We consider it an asset if you have worked in health care, food service, or if you have ambitions to pursue a career in health and medicine. Members of our team have gone on to medical school and research careers, and Metro City is a great place to gain experience.

You would be working with a fun and bright group of physicians and other health professionals/para-professionals to help improve health and quality of life for patients with complex needs. While training and experience in a health care environment may be helpful, it is not mandatory.

Role Summary: Is responsible for coordinating the care of patients between other health care providers, health facilities and community service agencies. Follows established clinical and administrative processes completely to ensure efficient, safe and high quality care.

Major Duties: (This position may share duties with the Clinic Technician.)

· Address outstanding patient care requirements and coordinate care, ensuring all targets are met, and participate in daily case conferences for treatment planning and care quality control

· Manage telephone and website inquiries and requests for assessment/admission to treatment program

· Assist in managing clinic schedules

· Liaise with community pharmacies

· Greet patients and advise responsible physician of patient’s arrival

· Create and maintain hard copy and electronic patient charts

· Prepare letters to primary care providers, notifications to patients

· Confirm validity of provincial health insurance numbers

· Document clinical encounters and collateral history in a timely fashion

· Maintain active patient roster

· Filing

· Act as a back-up as needed for Clinic Technician

· Maintain cleanliness of the facility to optimize the patient experience

· Other duties as required

Skills:

· Ability to demonstrate compassion towards patients

· Pleasant communication manner with patients and colleagues in health care and social services

· Ability to work independently or with minimal direction

· Ability to focus on several tasks while minding the details of each

· Organizational and time management skills, with the use of technological productivity tools

· Proficiency in Microsoft Office; typing at 45+ words per minute

· Fluency in written and spoken English

· Ability to draft professional correspondence

This position will require work during evening and weekend hours (however, not before 8:30 a.m. or after 7:30 p.m. on weekdays, and not before 8:30 a.m. or after 2:30 p.m. on weekends). The total hourly commitment will approach a full time equivalent position, though may initially be fewer than full time hours.

Please attach a cover letter and resume when submitting your application. Applications that are submitted without all the requirements will not proceed past initial screening.

Thank you

Hours: Full time hours following training period.

Job Types: Full-time, Permanent

Salary: $15.00 to $18.00 /hour

Job Types: Full-time, Permanent

Salary: $15.00 to $18.00 /hour

Experience:

  • customer service: 1 year (Preferred)

Work remotely:

  • No