Continuous Quality Improvement Manager

Niijaansinaanik Child and Family Services - Pickerel, ON (30+ days ago)

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Niijaansinaanik Child and Family Services provides a competitive salary and wages and is committed to providing a barrier-free work environment in accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Accommodations are available upon request for candidates taking part in the recruitment process. Niijaansinaanik Child and Family Services is currently in the designation process to become a fully mandated Child Well-Being Agency to provide Prevention and Protection Services. We serve the Employment Opportunity communities of Wahnapitae, Nipissing, Dokis, Henvey, Magnetawan, Shawanaga, and Wausauksing First Nations.

Reporting to the Executive Director, the Continuous Quality Improvement Manager(CQI) provides leadership for continuous quality improvement and planning support for the delivery of effective and efficient services to children, adults and families in the community. The incumbent supports management staff to ensure that the agency meets provincial standards, community expectations and best practice standards in pursuit of the agency’s mission and strategic directions.

Privacy & Quality Improvement

Acting role as Privacy Officer for the organization
Provide leadership in the area of Risk Management, including the processes and tools that assist in demonstrating the identification, evaluation and mitigation of risk
Develops and implements agency wide strategies to promote continuous quality improvement and outcomes which match the agency’s vision, mission, values and Strategic Plan
Prepares monthly, quarterly, annual and ad hoc reports relating to outcomes, service activity and client data which includes analysis summaries, action plans, and/or recommendations
Completes statistical analysis related to the organizational efficiency and effectiveness in the delivery of service to children and families, in conjunction with compliance with provincial regulatory framework and outcomes

CPIN Project Management

Structuring the leading of deployment planning
Mapping and tracking each field’s project plans, actions and deadlines
Mapping and tracking each committee and subcommittees project plans, actions and deadlines
Co-ordinate CPIN deployment
Post-launch, to continue to have oversight of tracking, compliance and QIP measures

Administration and Reporting:
Complete administrative duties as required.
Develop and maintain a detailed work plan of service activities
Review and implement service policies and procedures in cooperation with the Senior Management Team and
Services Team and present any recommended changes to the Services Committee for approval
Ensure confidentiality and safekeeping of all Agency documents and records


Relevant post-secondary education related to business analysis, management, statistics, or related social science.
Minimum 5 years’ experience in similar management role preferably in child welfare environment.
Minimum 3 years in quantitative and qualitative data analysis and using computerized applications to independently gather, compile and analyze data, and preparing narrative or statistical reports.
Standard computer technology knowledge, excel, Publisher, CPIN knowledge an asset
Experience using and excellent knowledge of statistical software (e.g. SPSS), spreadsheet database applications and data management and reporting software to retrieve, merge, and cleanse data from multiple sources or platforms.
Experience using a Business Intelligence tool to create a report to specifications.
Ability to collaborate with colleagues in other societies, with other employees of the management team, with staff and stakeholders to improve the societies to capacity to collect, manage and report information and to develop
systems and processes which meet the Society’s evolving needs.
Advanced knowledge with the Microsoft Office Suite of applications and other excellent ability to facilitate, direct
and guide others on usage of applications.
Project management training or certification
Experience in child welfare with strong familiarity with current standards, legislation and policies with an understanding of child welfare outcome indicators and key performance indicators preferred.
Demonstrated aptitude for testing and mastering new software.
Experience with case management software applications.
Knowledge of Niijaansinaanik programs and services
Respect for, sensitivity towards as well as knowledge and understanding of Anishnawbek culture, traditions and the Seven Grandfather Teachings
Must provide a clear Police Records Check – Vulnerable Sector
Must provide a Class ‘G’ Ontario Driver’s Licence
Must have $1M auto insurance liability coverage
Must provide an acceptable three-year uncertified Driver’s Abstract