IT Weapons, a division of Konica Minolta Business Solutions (Canada) Ltd. is a managed IT services, cloud solutions and consulting firm that has won over 30 awards for service excellence and technical leadership, and are ranked among the top 50 IT service providers in North America.
The Cloud Administrator is responsible for providing day-to-day administration, including monitoring and maintenance, and technical support of IT infrastructure systems, hardware and software. 2nd level support is an important aspect of this position ensuring quality service delivery and technical expertise for our Managed Services and Cloud clients. The Cloud Administrator will also support the Cloud Services Architects in projects that improve the availability, efficiency, scalability, performance and management of the Cloud and Managed infrastructure.
Level 2 escalation point for issues impacting managed services clients or ITW cloud infrastructure, pre-sales and projects
Administration and configuration of server operating systems not limited to Windows 2008/2012/2016, VMware vSphere, Hyper-V, Linux
Administration and configuration of storage technologies
Administration and configuration of Data Protection and Disaster Recovery technologies
Virtual server and storage provisioning
Data centre racking, cabling and management
System installation, patching and upgrades
Review the health and capacity of the Cloud, Data Centre and Managed Client infrastructure on a scheduled basis. Adhere to IT Weapons reporting standards
Participate in IT Weapons training and recommended certification paths
Strive to understand and improve IT Weapons Design and Build standards
Be available to assist your team members 24/7 participate in on call based on rotating team schedule
Engages or leverages other subject matter expert (SME) groups or areas of the organization when appropriate.
Drives toward solutions that support automation and self-service.
Collaboration with various functional areas of the organization, uncovering systemic issues or areas of optimization and developing comprehensive solutions to address them.
Keeping current on new products and advancements in their area of expertise
Qualifications & Skills
College Diploma or equivalent
5+ years of experience implementing and administering virtual infrastructure including networking and storage
3+ years of experience implementing and administering Data Protection and Disaster Recovery technologies
Knowledge of server operating systems such as Windows Server 2008/2012/2016, Linux
Understanding of storage and network concepts (SAN, NAS, VLAN, WAN)
Understanding of public cloud technologies such as Microsoft Azure and Amazon AWS
Server hardware installation and configuration
System management and troubleshooting experience
Cisco UCS and NetApp experience is an asset
Candidates must have a valid Canadian driver's license and 24/7 access to a vehicle
Excellent communication skills (verbal and written)
Ability to multi-task and adapt to changes quickly and meet deadlines
Self-motivated with the ability to work in a fast-paced environment
Working at IT Weapons
In between our efforts, triumphs, late nights, and dedication to our clients, comes a fast-paced, team-oriented and friendly culture that helps drive the success of our organization. An open concept office and centralized meeting areas help create a casual and collaborative atmosphere. Neckties are cut loose on day one to help emphasize our unique philosophy. Staying fast, efficient, and flawless is our competitive edge. Our team-first approach extends far beyond typical business hours. IT Weapons runs our own internal basketball league, we play weekly competitive hockey, and hosts multiple social events throughout the year. We cut loose with barbecues, poker nights, an annual company retreat, catered gourmet lunches, and more. A team that plays together wins together.