Customer Service Representative

Asurion - Moncton, NB (9 months ago)

Apply Now

Customer Service Representative(Job Number: CAR21568)
Job:Call Center Operations

Are you looking for a meaningful position with LOTS of opportunity for growth?

Search no more! Become a Customer Service Representative with Asurion.

We are looking for candidates with a great customer focus, computer proficiency, good communication skills and strong attention to detail. This is a permanent, full time position. In this role, you will be responsible for handling inbound calls from customers regarding wireless handset insurance claims. You will:
Answer incoming calls from customers regarding their insurance policies
Walk customers through claim procedures when necessary
Provide 1 call resolution
Follow up with customers when needed either via email or callback
Ensure all company required procedures are followed
Provide pertinent and timely information to all customers

Keep the same shift for 6 months
Two weeks of vacation, three sick days and three personal days yearly
Two consecutive days off weekly
Full benefits after 30 days
Free parking

Base hourly Rate (English): $15.80
Base hourly Rate (Bilingual): $16.80
Hourly incentive for hours worked after 5pm and weekend shifts: $0.50
Monthly Bonus plan: Up to $600/month
Total Earning Potential: $19.75

Primary Location: 11 Ocean Limited Way Moncton, NB E1C 0H1

Primary Location: Moncton, New Brunswick Canada


Primary Location