Customer Service Representative

Asurion - Moncton, NB (9 months ago)

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Customer Service Representative(Job Number: CAR21568)
Job:Call Center Operations
Description

Are you looking for a meaningful position with LOTS of opportunity for growth?

Search no more! Become a Customer Service Representative with Asurion.

We are looking for candidates with a great customer focus, computer proficiency, good communication skills and strong attention to detail. This is a permanent, full time position. In this role, you will be responsible for handling inbound calls from customers regarding wireless handset insurance claims. You will:
Answer incoming calls from customers regarding their insurance policies
Walk customers through claim procedures when necessary
Provide 1 call resolution
Follow up with customers when needed either via email or callback
Ensure all company required procedures are followed
Provide pertinent and timely information to all customers

PERKS:
Keep the same shift for 6 months
Two weeks of vacation, three sick days and three personal days yearly
Two consecutive days off weekly
Full benefits after 30 days
Free parking

EARNING POTENTIAL:
Base hourly Rate (English): $15.80
Base hourly Rate (Bilingual): $16.80
Hourly incentive for hours worked after 5pm and weekend shifts: $0.50
Monthly Bonus plan: Up to $600/month
Total Earning Potential: $19.75

Primary Location: 11 Ocean Limited Way Moncton, NB E1C 0H1

Primary Location: Moncton, New Brunswick Canada

CCR4
#CB

Primary Location

CA-NB-Moncton