Manager, IT Infrastructure Engineering

goeasy - Mississauga, ON (30+ days ago)

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If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of the Top 30 Performing Stocks on the TSX, Canada’s Top Growing Companies, Most Admired Corporate Cultures, Top 50 Fintech’s, and one of North America’s Most Engaged Workplaces, we want the best and brightest to join our team.

We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $35,000 and easyhome is Canada’s largest merchandise lease-to-own company. It is our vision to provide everyday Canadians the path for a better tomorrow, today by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 1900 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.

The Manager, IT Infrastructure Engineering role is to plan, organize, and manage staff and overall operations to ensure the stable operation of the organization’s IT infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, cloud, server infrastructure, data communications, and telecommunications systems. This role will also be responsible for scheduling and directing activities to resolve hardware and software problems in a timely and accurate fashion.

Strategy & Planning

Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements.
Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management.
Participate in the development of IT strategies in collaboration with the executive team.
Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts.
Establish service level agreements with business units.
Knowledge and adherence to Change Management policy and CAB
In-depth knowledge of Cloud technologies: Azure, Salesforce, MuleSoft etc
Expert Knowledge in SSO, MFA, Azure AD and Microsoft Teams

Acquisition & Deployment

Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure projects and associated efforts.
Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services.
Assist with the planning and deployment of infrastructure security measures.

Operational Management

Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations, and so on.
Conduct feasibility studies for various upgrade projects, improvements, and other conversions.
Define hardware and software standards in conjunction with owners and stakeholders.
Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure.
Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure.
Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base.
Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent infrastructure activities.
Practice IT asset management, including maintenance of component inventory and related documentation.
Direct and administrate a contingent of network analysts and technicians, and where necessary, conduct performance reviews and corrective action.

5+ years’ experience managing and delivering infrastructure design and operational excellence.
Certifications in Azure, Microsoft
Education in Infrastructure or Computer Science related field
Exceptional knowledge of service and application delivery, as well as successful service level agreement accomplishments.
4+ years successful leadership of an infrastructure team.
Hands-on experience in troubleshooting hardware.
Knowledge of current protocols and standards, including IPv6 and Cloud Networking
Conversant with programming languages such as PowerShell
Application support experience with Microsoft, Salesforce and other Cloud Technologies
Experience in interpreting the applicability of local and federal laws/regulations to company operations.
Demonstrated leadership and personnel/project management skills.
Good understanding of the organization’s goals and objectives.
Strong interpersonal, written, and oral communication skills.
Ability to perform general mathematical calculations for the purpose of creating needs assessments, budgets, and so on.
Able to conduct research into issues and products as required.
Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.
On-call availability for one week a month.

Inclusion and Equal Opportunity Employment

goeasy is an equal opportunity employer. In addition, goeasy is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.

We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.

Why should you work for goeasy?

To learn more about our great company please click the links below: