Denny’s has been proudly serving local customers for over 40 years, and we are continuing to grow with the right people! With over 50 restaurants across Canada, you need not look any further than your local Denny's to understand the secret of its success: employees who enjoy flexible hours, benefit programs, competitive wages, a fun-filled atmosphere, and opportunities to grow.
The Server greets, seats, and services guests in a friendly and courteous manner. They take and deliver food and beverage orders, suggestively sell, receive payment, and assist other service personnel as needed to provide total guest satisfaction.
The Server reports to the General Manager or Restaurant Manager and primarily interacts with guests in addition to FOH and BOH staff.
Duties and Accountabilities:
Demonstrates a sense of urgency when serving guests; meets service cycle timing standards
Greets guests immediately upon arrival and acknowledges them at departure
Assists with guests seating, utilizing proper arrival order and rotation procedures; assists with any special needs Accurately enters orders on point of sale system
Prepares beverage orders as well as some appetizers, salads, and desserts
Possesses strong product and menu knowledge
Uses proper telephone etiquette; .
assists with “to go” orders
Pre-busses tables in a timely manner; clears, cleans and presets tables promptly upon guests’ departure
Addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues Completes all required side-work, including deep cleaning assignments
Adheres to Denny’s Brand Standards and internal policies and procedures
This role is based in a fast-paced family dining restaurant environment. Shifts may be scheduled on weekends, evenings, and holidays.
Must be able to communicate effectively in English both orally and in writing
Possesses excellent guest service skills
Possesses basic math skills (add, subtract, multiply and divide)
Ability to lift and carry supplies and equipment up to 30 lbs
Ability to raise a tray weighing up to 25 lbs to shoulder height
Must be able to stand and walk throughout a 4 to 8 hour shift
We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law.
Job Type: Full-time