IT Support Specialist

EH!tel Networks - Holstein, ON (30+ days ago)

Apply Now

IT specialist.will provide technical and network problem resolution to customers by performing diagnostics while guiding users through step-by-step solutions.

Duties include but not limited to:

- Logging and keeping records of customer/employee queries
- Working with field technicians to visit customers if the problem is more serious
- Testing and fixing faulty equipment

- Verifying proper hardware and software set up, power cycling equipment, troubleshooting email or router issues.

- Service and product inquiries

Competencies:

- Multi-tasking capabilities

- Establishes proper courses of action to ensure that work product is completed efficiently and on time/within proper time limits

- Maintains stable performance under pressure or opposition

- Knowledge of various software computer applications and equipment.

- Exemplary attendance and punctuality

Position covers - Monday thru Friday 1-9pm alternating Saturdays 10am-4pm.

_
_

_
_

Job Type: Full-time

Experience:

  • Telecommunications: 1 year (Required)
  • Technical Support: 1 year (Required)

Language:

  • English (Required)