Senior UX Strategist (Contract)

FCV Interactive - Vancouver, BC (30+ days ago)

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FCV Interactive is a full-service agency. As a result of exciting new business wins, we are seeking a Senior User Experience Architect to join our Experience Design team. Culture is very important to us and we believe that smart, passionate and fun people build great companies. As a Senior User Experience Architect, you will work with a talented team creating digital experiences that make life better.

As a Senior User Experience Architect, you have a track record in transforming complex business problems into intuitive and user-centric experiences. You do this by planning and architecting information and solutions that deliver measurable results, and you've done it for major brands across all digital channels.

You have worked on projects with varied budgets - so flexibility and a range of delivery approaches and skills are required. You are a champion for the end-user experience and a team player comfortable with taking ownership of your work. You have plenty of experience with the complete project lifecycle - from strategy, primary and secondary user research, information architecture and site flows, experience ideation through to solutions, as well as assisting with development and design teams in UX best practice implementation.

Your skills include persona and journey mapping, leading client workshops, ecosystem mapping and blue print mapping.

Responsibilities
Maintain and enhance the experience design aspects of existing and ongoing projects
Contribute as a central project team member from inception to delivery
Participate in user and stakeholder workshops to gather relevant inputs to inform design solutions
Help to define user experience requirements, information architectures, taxonomies, personas, and journey maps in collaboration with project team members
Create UX concepts, site flows, user flows, wireframes, and interactive prototypes that meet user needs effectively, while leveraging best practice, research, testing and analytics to inform decision making
Participate in both generative and evaluative user research activities, working closely with FCV’s Research team as required
Work closely with user-interface designers and developers to refine and realize design solutions
Demonstrate professional demeanor, effective time management, expectation setting, and communication
Strong competency in presenting your work professionally and effectively to a variety of audiences, and facilitate discussion and input
Skills and Experience
5+ years of experience in a user experience, research, information architecture or comparable human factors role
Experience operating within user-centered design processes, and understanding experience design and usability engineering principles and how they relate to the visual design process
A portfolio of work that demonstrates your capabilities across a range of brands and channels
Hands on experience with persona and journey mapping, ecosystem mapping and blue print mapping
Experience working directly with client (eg. running workshops at client site) and with internal teams
Proficiency in wireframing, user and journey modelling, as well designing interactive prototypes
Experience in developing and evaluating information architectures is a plus
Experience in user research and analysis, including contextual inquiry, user interviewing and usability testing
Digital agency experience is ideal
Degree level education in Human Factors / User Experience Design, or equivalent
Strong communication skills
Strong problem solving skills and the ability to meet deadlines in a fast-paced environment
Ability to focus under pressure and deal with ambiguity
A sense of humour and positive attitude
FCV offers a competitive + comprehensive salary and benefit package. Please forward your resume to: recruiting@fcvinteractive.com. We look forward to hearing from you!

Some of the Perks:
Casual office environment
Dog and bike friendly space
Work from home & flexible core hours
Social Committee planning team events
Thank you for your interest in FCV Interactive. Due to the large volume of resumes we receive, we are only able to contact those applicants that are most qualified for each position.

Please no calls from recruiters or employment agencies. FCV Interactive does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, FCV Interactive will not consider or agree to payment of any referral compensation or recruiter fee.

FCV Interactive is an Equal Opportunity Employer.