This Administrative Support IV position is a key member of the Kaye Edmonton Clinic dermatology clinic. Reporting to the Clinic Manager, the Administrative Support IV is responsible for managing the flow of information in the clinic and providing clerical support to clinic staff. Duties may include, but are not limited to: checking patients in; answering phone calls; booking appointments; creating and sending letters to patients and healthcare providers; managing provider schedules; payroll; processing referrals; and providing clerical support to a multidisciplinary team. As a front-line contact, the incumbent is required to demonstrate excellent verbal and written communication skills and the ability to multitask. The incumbent must exhibit flexibility, initiative, and the ability to perform in a fast-paced environment. The incumbent must have a history of working collaboratively within a multidisciplinary team.
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support IV
Union: AUPE GSS
Department: UA-Dermatology Clinic-EDM
Primary Location: Edmonton Clinic
Multi-Site: Not Applicable
Posting End Date: 24-JAN-2020
Temporary Employee Class: Temp Full Time
Date Available: 06-FEB-2020
Temporary End Date: 29-MAY-2020
Hours per Shift: 7.75
Length of Shift in weeks: 2
Shifts per cycle: 10
Shift Pattern: Days
Days Off: Saturday/Sunday
Minimum Salary: $24.99
Maximum Salary: $30.38
Vehicle Requirement: N/A
Completion of post-secondary education (e.g. course(s) in office of business administration, medical office assistant).
Additional Required Qualifications:
Minimum 2 years’ experience in a similar position. Current Basic Cardiac Life Support-Healthcare Provider (BCLS-HCP) certification. Proficiency with general computer programs (such as Word, Outlook, and Excel). Experience with the Connect Care informatics system (ideally with roles including schegistrar, medical office assistant, referrals coordinator, and template builder). Recent experience with similar functions in eClinician may be considered. Strong multi-tasking ability. Experience working in a high-volume, fast-paced, time-sensitive organization. The ability to sit and complete computer work for extended periods of time. The ability to complete tasks independently and with minimal supervision.
Experience in an ambulatory clinic setting. Experience with payroll. Experience processing referrals.