This is an exciting opportunity for a motivated person to join an agile and high-functioning Learning & Development (L&D) team.
We're looking for an experienced adult learning professional to join our L&D team as a Learning & Development Specialist. Our team vision is to promote a culture of learning at Tucows that opens the door to personal and professional growth. While our mission is to offer learning that is accessible, human and fun, and which challenges the L&D stereotype.
We want you to help us shape and grow the culture of learning and promote the L&D "brand" within the organization. You'll be joining a team that is pushing the limits of what L&D can do to provide new and exciting learning experiences
What you'll be doing:
Independently lead learning related projects of various sizes, complexities and timelines to ensure the internal clients' needs are met and team standards are maintained
Building and fostering relationships with leaders at all levels of our company and gain an understanding of their goals and needs.
Gaining buy-in for your ideas and work cross-functionally to launch your learning programs
Integrating adult learning principles and instructional design methodologies into training materials and delivery methods
Evaluating and selecting appropriate facilitation and delivery methods for learning modules that may range from e-learning, multimedia, workshop, classroom, blended solutions, etc.
Designing and developing materials such as eLearning courses, presentations, speaker notes, facilitator guides, video/multimedia, job aides and surveys
Delivering classroom and virtual training, including onboarding of new hires
The experience & skills you will bring:
3-5 years of practical experience in instructional training design, training delivery, facilitation and adult learning development
Certificate in adult learning, instructional design or relevant discipline
Demonstrated ability to successfully lead multiple projects from start to finish in a continually changing environment, prioritizing time appropriately to achieve desired business results and meet deadlines.
Extremely comfortable with technology, Google G-Suite products (Docs, Sheets, Slides & Forms) and learning new software programs
Detail oriented, analytical with a strong emphasis on timely follow-through, consistency and "getting things done."
Ability to communicate complex concepts effectively for a specific audience verbally, graphically and in written format
Extremely comfortable dealing with ambiguity, with a constant drive to focus and simplify in all facets of training initiatives
Experience with eLearning authoring tools, course development and course deployment