Director, Corporate & Employee Communications

Wawanesa - Winnipeg, MB (6 months ago)

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Wawanesa Mutual Insurance is one of the largest property and casualty insurers in Canada with $3 billion in annual revenues and assets of more than $9 billion. Wawanesa Mutual, founded in 1896 with executive offices in Winnipeg, is the parent company of Wawanesa General, which offers property and casualty insurance in California and Oregon, and Wawanesa Life, which distributes life insurance products and services throughout Canada. With over 3,500 employees, Wawanesa proudly serves over two million policyholders through nine regional offices and 41 service offices in Canada and the United States. Wawanesa actively gives back to organizations that strengthen communities where it operates, donating well above internationally recognized benchmarks for excellence in corporate philanthropy.

We are currently looking for dedicated , driven , and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience, advancement on a growing team.

Job Overview

Reporting to the Vice-President of Brand, Communications & Community, the Director of Corporate and Employee Communications is an influential leader and strategist who is passionate about the power of communications to shape stakeholder perceptions about Wawanesa. S/he is an accomplished professional who will help to position Wawanesa externally as a purpose-driven, community-focused company, an industry leader. Internally, s/he develops and implements communications programs in line with the company’s culture and that support the goals of an empowered workforce and high levels of employee engagement. Specific functional competencies required include corporate, employee and executive communications, issues management, media relations, industry affairs, crisis communications, and linguistic services management. The Director excels in developing and executing complex, enterprise-level projects in a demanding business environment.

Job Responsibilities

Develop and manage strategic, integrated communications programs for a diversified North American insurance company with multiple business units reporting to the Company’s North American headquarters located in Winnipeg, Manitoba.

Lead a team of communications professionals while also building relationships with external partners essential to producing quality creative outcomes.

Lead enterprise-scaled programs, including the evolution of the company’s internal communications digital ecosystem across platforms, technologies and business units and corporate functions.

Create strong media relationships across all channels.

Prepare leaders for media interviews and speaking opportunities to build the company’s brand.

Issues management and crisis communications, including after-hours media relations.

Lead employee communications and related culture-development programs that are aligned with Wawanesa’s vision, purpose, values and brand.

Collaborate with all internal functions to ensure effective communications programs.

Serve as employee communications advisor to internal partners in all business units.

Continually look for ways to improve all communications programs based on modern metrics and by proactively adopting new methods, tools and channels as required.

Oversees the development and management of the linguistics services function.

Shape stories, develop messages and produce creative outcomes that resonate with key stakeholders, including employees, customers, brokers, media, influencers.

Serve as the departmental lead on compliance, regulatory and risk portfolios.

Partner with all Brand Communications and Community teams to ensure internal and external communications are aligned and operate to consistent brand standards enterprise-wide.

Perform other duties as assigned.


12+ years of communications function experience, preferably in financial services.

Experience in building, leading and coaching a team of communications professionals.

Demonstrated leadership in managing strategic programs requiring expertise in contemporary communications concepts, strategies, practices and tactics.

Track record of translating strategic thinking into action plans while managing budgets and working effectively with diverse stakeholders internally and externally.

Expertise in leveraging digital and social media platforms in communications strategies.

Excellent creative and problem-solving skills, including negotiation and conflict resolution.

Exceptional writing, editing, presentation, interpersonal and management skills.

A key eye for design in communications platforms and tactics.

Understanding of modern analytics in optimizing program/team performance.

Project management skills to build and evolve communications platforms and tools.

Ability to make decisions in a changing environment and to anticipate future needs.

Ability to effectively work with senior management.

Experience managing media and crisis communications situations.

Experience in change management an asset.

Respect for the goal of an inclusive, respectful and learning-based culture.

Bachelor’s degree, Master’s degree preferred.

Bilingualism preferred.

Entrepreneurial, curious, figure-it-out mentality.

Exemplify Wawanesa’s values of service, openness, fairness, collaboration and community.

Wawanesa provides its employees with a respectful , challenging and rewarding environment where they can maximize their potential while contributing to the company’s goals. Our employees are provided with highly competitive compensation packages (salaries, generous vacation allowance, leave top up, goal achievement plan, premium free benefits and a pension plan). Wawanesa provides a stable and rewarding environment for its employees in today’s challenging markets.

If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.

Accommodations are available as needed for all applicants.