The Housekeeping Relief Supervisor, in the absence of the Executive Housekeeper, will be responsible for ensuring the quality of cleaning and servicing for all guest rooms, and public rooms in the hotel. This part of the role will be Saturday and Sunday. The other 3 shifts will be comprised of Room Attendant duties.
Their job duties are critical in the effective management of the hotel, as cleanliness is of the highest priority in the hospitality industry. Leadership, problem-solving, and decisiveness are critical for success in this role. This role will report directly to the Executive Housekeeper.
- Fast paced environment, work under pressure, tight deadlines, repetitive tasks, handling heavy loads, physically demanding, attention to detail, combination of standing, walking, standing for extended periods of time, bending, crouching, kneeling.
- Superior time management and organizational skills
- Strong interpersonal skills with an emphasis on leadership ability
- Positive attitude, pleasant personality, and a strong ability to motivate, train, develop and guide a team
- Knowledge of computers including MS Word, Excel and Internet
- Knowledge of health and safety standards
- Minimum 1 year housekeeping experience
- Knowledge of laundry operations
- In the absence of the Housekeeping Manager, you are responsible for the day-to-day operation of the Housekeeping Department
- Supervise all housekeeping employees to ensure guests receive the highest standard of cleanliness and service
- Conduct guest room and public area inspections
- When required, in the absence of adequate staffing levels, you will be required to clean rooms
- Perform closing Supervisory duties.
- Maintain proper lost and found procedures.
- Ensure Staybridge Suites Calgary Airport policies and procedures are followed
- Excellent customer relations.
- Must have time-management skills.
- Adaptable to change and be able to handle multiple priorities under pressure.
- Eager and focused to exceed guest expectations.
Job Types: Full-time, Permanent
- Housekeeping: 1 year (Required)
- Housekeeping Supervisor: 1 year (Preferred)