Inside Sales and Customer Service Representative

Water Depot & Wine Centre - Niagara Falls, ON (30+ days ago)

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The Water Depot & The Wine Centre has an immediate opening for a permanent part-time customer service representative for 12-15 hours per week. We are looking for a mature and reliable individual to work the hours between Monday - Thursday 3pm - 6pm and the occasional Saturdays 9am - 4pm. (12-15 hours / week). To be considered for this position, you MUST be available to work 3 shift per week between 3pm and 6pm. Additional summer hours may become available.


  • Excellent customer service is a must.
  • Must be 18 years of age or older
  • Must be able to lift water and wine jugs – approx. 45 lbs (23kg) ~ Carry out service required for some customers.
  • Welcome Customers with a smile.
  • Willingness to keep the store clean, well-stocked and neatly merchandised.
  • Carry out product, water jugs and wine cases for customers.
  • Be able to answer the telephone and deal with customers and prospects on the phone while making sure that the customers who come in are also looked after.
  • Keep accurate records on all customers and prospects.
  • Make phone calls to arrange for follow-up service calls. Schedule appointments.
  • Must be organized, always friendly and provide “The Extra Mile” to all of our customers.
  • Promote add on sales, upsell packages.
  • Sell in-store water packages, water equipment and wine products.


MUST be 18 years old. Must have SmartServe. Must be available to work 3 shifts per week between Monday, Tuesday, Wednesday, and Thursday, from 3 PM until 6 PM each day.

Be a highly energetic and motivated sales professional. Be driven to succeed. Be detail orientated with strong follow-up and excellent time management skills.

Job Type: Part-time

Salary: $14.00 /hour


  • Customer Service: 1 year (Preferred)


  • Niagara Falls, ON (Required)


  • English (Required)