Victim Services Worker

Prince George Elizabeth Fry Society - Quesnel, BC (30+ days ago)

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Location – Quesnel
Nature of the Position

The Community Based Victim Services Program provides crisis intervention, emotional support, safety planning, assistance in navigating the criminal justice system, liaison with justice personnel, and community resource referrals. Services are provided to individuals who are dealing with victimization resulting from domestic violence, partner assault, adult sexual assault, child sexual assault/abuse, stalking, human trafficking and criminal harassment.

The program provides information, referrals, support and accompaniments to clients. This position is required to work in a stressful environment often dealing with individuals working through difficult and high stress situations. Some work will be required outside normal office hours, but within 35 hours per week. The Victim Service Casual Worker will also be responsible for facilitating group sessions and developing/presenting webinars.

Required Education, Training and Experience
A minimum of a diploma in Human/Social Services or related field
At least two (2) years’ recent related work experience, working within a feminist framework
Experience in the community social services sector and in the criminal justice systems and community based programs
Required Knowledge, Skills and Abilities
Strong ability to conduct client intake and assessment
Excellent understanding of the dynamics of abuse and gender violence
Strong ability to maintain confidentiality and demonstrate a high degree of professional boundaries.
Excellent ability to provide emotional support to clients through active listening, and validating client’s emotions through an empowerment lens.
Good knowledge of other community services and resources and ability to provide appropriate referrals to clients.
Excellent ability to provide crisis response and intervention/support
Knowledge and experience working with individuals facing multiple barriers
Ability to work with diverse clientele
Ability to supports client’s interests and rights by performing duties such as liaising for clients with the police and Crown Counsel, obtaining information about client’s cases including case status and hearing dates
Ability to provide court support services such as explaining court procedures, processes, and trial procedures and providing court orientation, accompaniment and information
Ability to assist clients in completing legal forms such as Crime Victim Assistance Program and Victim Impact Statements
Ability to engage in public education to raise awareness of physical or sexual assault and/or abuse.
Ability to develop community relationships and liaise with community service agencies
Good group facilitation skills and knowledge
Ability to be flexible and respond to phone calls and walk in clients in crisis situations
Strong knowledge about the dynamics of abuse, sexual assault, historical sexual abuse, criminal harassment
Proficient computer literacy including database programs and strong record keeping skills
Ability to maintain accurate, and appropriate file notes
Excellent written and oral communication skills
Seek appropriate and timely managerial supervision and debriefing
Valid Class 5 BC Driver’s license and use of own vehicle for transportation if required
Salary Range

$21.92 – $25.53 (collective agreement)

Work Schedule


To Apply

Submit cover letter and resume in person or by email

Bally Bassi, MA

Community, Social and Justice Programs Program Manager

Prince George and District Elizabeth Fry Society

1575-5th Avenue

Prince George, BC V2L 2L9

(250) 563-1113

This is a Union position.